Primary Responsibilities/Essential Functions:
· Prepares and installs new and upgraded computer systems.
· Performs help-desk functions for all users at all BSLS sites, remotely or on location.
· Assists with communications wiring and termination.
· Performs diagnostic troubleshooting of computers and communications related issues.
· Completes preventive maintenance of computer related peripheral equipment (printers, copies, etc.).
· Assists with periodic software upgrades and required system changes.
· Performs basic end user training as needed regarding proper use and function of all HW & SW systems.
· Install, setup, and manage Network Equipment
· Perform after hours on-call services
· Performs additional duties as assigned or requested.
· Adheres to BSLS Core Values, Mission Statement, and Corporate Philosophies.
Education & Qualifications:
· Associate’s degree in information technology or related field preferred.
· A minimum of 2 years’ experience in a computer related field.
· A minimum of 1 year experience in Networking (Cisco and Ubiquiti)
· A+ or Network related Certifications Preferred
· Proficient in Systems and Network Administration
· Ability to communicate with technical and non-technical users.
· Project management capabilities, ability to manage multiple projects simultaneously.
· Must possess a valid Driver’s License.
· Proficient in speaking, reading and writing the English language.
Physical Job Requirements:
· Typical office environment.
· Sitting for extended periods of time.
· Expected to work in front of a computer or other electrical devices for up to 8 or more hours per day.
· Significant amount of travel required to visit Beacon facilities.
· Ability to speak, read and write the English language.