Job Description
Duration
3-5 Year(s) Project
M-F 8-5 or 6a-2p or 2p to 10p, some weekends
Traveling all over D.C. AREA
Has to have own Reliable Transportation
Covid vaccinated
Needs to have 3-5 years W10 Deskside Support experience
imaging, AD, network troubleshooting experience
Certified HP Printer preferred
They need to be RELIABLE, FLEXIBLE & PROFESSIONAL
Req Description
o Incidents – Software break/fix
o IMACs – Installation of software, machine upgrades, etc.
o Refresh
o Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers
o Basic experience with Active Directory
o Experience with Windows 10 and Microsoft Office
o Experience with Deskside support in a hospital environment a plus
o Experience with ServiceNow- PREFERRED NOT REQUIRED
o Experience with LogMeIn
o Ticketing System is ServiceNow
o Tech walk-up bar at staffed locations
Enterprise Req Skills
IBM,W7,printer support
Top Skills Details
DSM: Deskside Master:
1. 3 to 5 years Windows 10 Desktop Support experience in a corporate environment.
2. 3 to 5 years Enduser client -LAN/Networking support in a corporate environment
3. Customer Service Experience
4. Must be fully vaccinated
Worksite Address
Washington,District of Columbia,United States,20032
Additional Information
Experienced Deskside tech to do refresh work, resolve incidents, requests, etc.
Good Communication and technical skills
Drug Test Required
true
Experience Level
Expert Level
External Communities Job Description
This is a long term Windows 10 deskside field support project supporting the largest technology company in the world
Additional Skills Tags
printer support
Additional Skills & Qualifications
Resource must have Windows 10 experience
As this is a new contract, please expect some changes regarding hours and locations.