(BPO) Voice Process - Kannada / Telugu

Greetings from Adam And Eve Inc !

We have opening for BPO Voice processing

Languages : Telugu and Kannada

No targets

Flexible timing

Incentives

frequent Hike

Location : Coimbatore, Lakshmi mills

Interested can share your Cv's to [HIDDEN TEXT]

contact :

Job Responsibilities

Customer Support:

Gather the Feedback from Customer & Maintain Long Lasting Relationship.

Handle inbound & Outbound calls from customers in a professional and courteous manner.

Listen attentively to customer inquiries, concerns, and feedback.

Provide accurate information and solutions to customer queries.

Documentation

Maintain detailed and accurate records of customer interactions in the CRM system.

Update customer profiles with relevant information.

Quality Assurance

Adhere to quality standards and ensure consistency in service delivery.

Participate in ongoing training to stay updated on product knowledge and customer service techniques.

Qualifications

Education:

Any Degree with computer Knowledge.

Communication Skills

Excellent verbal and written communication skills in Tamil, Malayalam, Hindi & Telugu.

Ability to articulate information clearly and concisely.

Previous experience in a customer service role is preferred but not mandatory.

Ability to handle a high volume of calls with a focus on quality service.

Ability to think on your feet and provide effective solutions.

Requirements

Immediate availability for joining.

Team Player

Ability to work collaboratively in a team-oriented environment.

Positive attitude and a willingness to learn.

Full time