LEAD CASE MANAGER

Job Description

Title: Lead Case Manager

Supervisor: Director of Program

Direct Reports: N/A

Location: Patricia Handy Place for Women; In-person

Status: Full-Time; Exempt

N Street Village supports women in Washington, D.C. experiencing homelessness by offering a broad spectrum of services, housing, and advocacy in an atmosphere of dignity and respect.

If you’re a talented professional seeking a Washington, DC career where your work will make a real difference in people’s lives, we want you on our team.

The Lead Case Manager provides a variety of services designed to meet the needs of clients, and assist them in meeting their on-going needs to attain self-sufficiency. Works within an-inter-disciplinary team to create and evaluate resident individualized case plans and provide support, information, and referral sources. This is a full-time position with typical work hours Monday-Friday, 10 AM to 6 PM. Occasional evening or weekend activities, as well as virtual case management may be required.

Responsibilities:

Interview, assess, and develop a case plan for clients to include short term and long term goals for direct services

Meet with the client bi-weekly for face to face/virtual case management services, and re-evaluate goals with clients on a monthly, quarterly, and annual basis as needed.

Collaborate with partner agencies and other professionals to coordinate client needs and preferred treatment methods

Refer client to community resources including housing, employment, substance use treatment to assist in recovery, mental health, medical care, employment and housing

Create, develop, and implement individual and group activities with clients to educate and promote self-sufficiency

Present psychosocial needs, strengths and concerns of clients during supervision, interdisciplinary meetings, and care coordination meetings

Create and maintain detailed case notes, including legal documentation, assessments, medical reports, referrals, educational, service updates, etc.

Maintain regular communication with the Director of Case Management and the Program Manager on issues involving the community, program, clients, and other stakeholders

Serve as the team lead for HMIS/OCTO data entry and reporting

Provide witness testimony in court appearances for clients for status cases based on mental health concerns as necessary

Other related duties as assigned

Required Qualifications:

Bachelor’s Degree in Human Services Discipline to include: Psychology, Social Work, Mental Health, or a related social service discipline, and minimum 4 years of relevant experience with a focus on mental health, physical health, addictions, aging, or trauma

Licensure in a relevant discipline; LGSW, LGPC, LPC, CAC

Salary:

Salary is commensurate with experience. The annual salary range for this position is $60,000 to $63,500.

Benefits:

Health/Wellness:

Medical

Dental

Vision

Accident Plan

Hospital Plan

Critical Illness Plan

Employee Assistance Program

Short-Term Disability

Long-Term Disability

Financial:

403(b) Retirement Savings Plan

Flexible Spending Accounts

SmarTrip Pre-Tax Commuter Benefits

Insurance:

Life Insurance

Travel Insurance

Time Off:

Vacation

Sick Days

Personal Leave

Professional:

Professional Development Reimbursement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.