Senior System Engineer

Senior Systems Engineer

The IT organization is looking for a Sr. IT engineer. You will be responsible for research, design, deploy, and maintain Email services, windows servers, AD, VDI, and email related services. Once service deployed, build standards and SOPs for IT daily support and Operation engineer to perform the best practice in support and operation. From time to time you may be rotate on-call shift to provide urgent support on holiday or off hour.

Responsibilities:

Provide Windows Systems Administration on Active Directory, Exchange, SharePoint, Microsoft Project, and other Microsoft application on-premises and on O365 Cloud.

Enterprise servers patching management and software deployment

Diagnoses and resolves technical hardware and software issues where applicable

Expert in design and manage Citrix VDI with migration experience in global scale

Migration experience of MS SharePoint in global scale

Provide technical assistance to the IT support engineer as an escalation resource

Build standard support procedures, Operation SOP, and provides troubleshooting guideline

Design and deploy the IT Microsoft infrastructure and services on Microsoft O365

Compares, evaluates, and implements new technologies, and integrates them into the computing environment

Lead and manage IT projects in global scale

Troubleshooting major mail flow issue with spam gateway such as Proofpoint or equivalent

Other duties as assigned

Requirements:

Excellent knowledge of Windows Server 2016 and 2019 Operating systems

Active Directory (AD) & Domain Controller Administration including DNS and GPO management in a multi-site environment

Building and administering Windows servers and accompanying infrastructure, maintaining capacity and performance in enterprise environment

Strong knowledge of Microsoft Products, such as Exchange, SharePoint, Project, SQL etc, on both on-prem and Microsoft O365

Manage/upgrade/migration experience to O365 Cloud

Strong knowledge of virtual environment, hypervisor, such as VMware Vcenter, hyperV, etc

Automation scripting, such as Windows server Powershell, MS Exchange Cmdlets

Understanding of NAS\SAN Storage, Replication, load balancing, and LAN\WAN Technologies

Work with vendors and perform upgrade/installation related activities, analysis and troubleshooting issues to provide resolution and execute on any new enhancement as required by business

Experience with Infrastructure – virtual environment, VDI, Citrix Client Load balancer, Backup& Restore, disaster recovery and business continuity

Experience and knowledge administering workflows and issue schemes in Jira Software and Confluence

Experience and ability to work in a fast-paced IT environment with fluctuating priorities and deadlines

Minimum of 8+ years of Sr. IT Engineer or Sr. IT System Engineer experience

Bachelors degree in Computer Science or equivalent experience

Must have strong written and verbal communication, organizational, detail-oriented, interpersonal and communication skills

Able to multi-task, work independently and as a member of a team, interface with other branches of the organization, work effectively with diverse constituencies, and solve problems and make decisions while under pressure and time constraints