Field Service_Onsite Calibration Tech - RF_Microwave

Job Description

Description:

Essco Calibration Laboratory, New England’s largest and most diverse calibration and metrology laboratory, provides calibration services and solutions to thousands of prominent high-tech businesses worldwide. Our mission is to ensure customer satisfaction by maintaining an environment dedicated to quality, capability and timeliness.

Our increasing business due to our diverse capabilities and our growing local service area creating an opening for an experienced RF/Microwave Field Service/Onsite Calibration Tech. This position requires the ability to work independently at a variety of customer sites. The successful candidate will have 5+ years of experience calibrating general purpose test and measurement equipment. Familiarity of the calibration of Network and Spectrum analyzers, power meters and power sensors, counters and analyzers. The instruments include but are not limited to: Electronic test instrumentation like multimeters, power supplies, electronic loads, hypot testers, o’scopes, generators, panel meters, temperature controllers. Mechanical instruments like micrometers, calipers, dial indicators, height gages, pressure gages, torque wrenches as well as temperature items like thermometers, ovens, and test chambers. The successful candidate will take a proactive role in the Field Service Calibration team while providing and maintaining the highest level of quality, capability, timeliness and customer support.

Essco is a growing company with an opportunity to advance your career working in a strong team environment. The successful candidate will be self-motivated, organized and collaborative.

This position offers a competitive salary, a comprehensive benefits package and excellent life/work balance.Requirements:

Required Skills/Abilities:

Must be able to work independently without supervision.

Work to understand client needs and requirements through effective communication, develop customer relationships through excellent customer service by asking and answering calibration questions as needed. Ensure customer requests are conveyed to the appropriate resource and requests are met in accordance with Essco policy and practices.

Responsible for basic IT setup skills to set up laptop and printer at customer sites.

Understanding of TAR, TUR and ISO/IEC 17025:2017 and uncertainties

Understand and comply with customer safety requirements and always considers safety when executing tasks and projects.

Completes calibrations in a safe, timely, and accurate manner, following Essco and customer specific templates and procedures.

Responsible for proper handling, transportation and maintenance of Essco and customer equipment and standards.

Identify equipment standards for a job.

It is expected that 90-95% of work time will be utilized completing calibrations.

Techs are aware of potential new opportunities when interacting with customers and relays the lead information to the appropriate Essco resource.

Reliable, confident, eager to learn and enjoy working in a team environment.

Maintain a neat and organized work area.

Perform other related duties as assigned

Skilled with pneumatic, mechanical, and electronic instrumentation; as well as manual and computer-based process control loops and systems; understands and applies basic concepts of calibration and requirements including accuracy testing.

Understanding and awareness of safety requirements and safe practices.

Able to make independent decisions with defined scope of work, seeks clarification and direction when needed. Must be self-driven and demonstrate ability to work with little direction.

Work according to deadlines while continuing to meet standards

Analysis, critical-thinking and problem-solving skills to review systems, find flaws and pose solutions.

Experience using enterprise software such as IndySoft and MetCal.

Basic computer skills in a Microsoft Windows environment. Excel, SharePoint and Teams experience preferred

Excellent organization skills with the ability to handle a busy schedule.

Effective oral and written communication.

Good interpersonal skills such as active listening, teamwork, dependability, motivation, flexibility, patience and empathy.

Good organizational skills and the demonstrated ability to prioritize and accomplish goals while working across departments is essential.

Education and Experience:

Electronic or mechanical training from a technical school or AA/AS degree in Engineering, Life Sciences, other related technical field or equivalent military training preferred.

PMEL, ASQ, METCAL, NCSLI, MSC or other Metrology training is preferred.

5+ years of relevant work experience in a wide range of calibration discipline, testing or engineering.

Physical Demands:

Communicate effectively.

Sit, stand, and walk.

Use hands and fingers to handle or feel and to manipulate keys on a keyboard.

Reach with arms and hands.

Moderate to heavy lifting up to 80 lbs.

Climb or balance.

Stoop, kneel, crouch or crawl.

Vision abilities required in this job include close vision requiring focusing eyes on a nearby object for prolonged periods of time.

Work Environment:

Up to several hours daily driving in your personal vehicle

Customer sites which include, professional lab environments, clean rooms, or manufacturing floors.

Exposure to moving mechanical parts, pressurized cylinders, chemicals and high voltage power.

Routine use of home office, customer space or Essco space using office equipment including computers, copiers, and phones.

Noise level is usually quiet to moderate.