Diagnostic Imaging Manager

Job Description

Description:

Who We Are:

Established in 1972, Skagit Radiology, Inc. P.S. provides sub-specialized diagnostic and interventional radiology services to Northwest Washington State, as well as multiple sites in Alaska. Our staff incorporates the latest technology in medical imaging and image-guided therapy into cost-effective clinical practice. We actively maintain a leadership role in providing these services to the medical community and collaborate with other health care providers to continuously improve patient care. Our shared values include mutual respect, teamwork, superior service, professionalism and confidentiality.

Position Summary:

Skagit Radiology, Inc. P.S. is seeking a dynamic and proactive leader to join our entrepreneurial driven team. The Diagnostic Imaging Manager will lead, direct, and coordinate the daily clinical activities of our multi-modality outpatient imaging centers, and directly supervise a team of technologists and tech support staff. Essential skills include expertise in outpatient imaging, experience in healthcare leadership, a keen focus on quality, and exceptional interpersonal communication. This position requires a demonstrated passion for driving exemplary patient experience, and a focus on seamless and efficient operations. This position is a key strategic member of the leadership team, and will work closely alongside the business development, revenue cycle, accounting, and administrative teams.

Principal Duties & Responsibilities:

Lead and manage a team of Technologists (MRI, CT, X-Ray & Ultrasound) and Imaging Center Support staff, with assistance from position leads.

Direct day-to-day clinical activities for smooth and efficient operations, ensuring patient flow, care, and quality assurance.

Supervise staff procedures and performance.

Recruit, interview, and select qualified candidates for clinical roles across various clinic locations.

Ensure adequate staffing and provide coverage for call-ins or vacancies.

Coordinate staff activities including schedules, providing training and guidance, reviewing and approving timecards and time off requests, conducting performance evaluations, etc.

Promote AIDET service principles in all interactions with staff members and patients.

Partner with the Clinic Operations Manager in the delivery of clinic specific goals and initiatives

Complete ACR accreditation renewals for all applicable modalities.

Stay up to date with advancements in imaging technology and industry best practices and incorporate them into the department’s operations as appropriate.

Set clear and specific expectations/objectives for the imaging centers and imaging center staff.

Oversee procedures and best practices to streamline processes for center operations.

Collaborate with the Chief Operating Officer to develop and implement departmental policies, procedures, and protocols.

Manage staff development and utilization, offering motivational and educational opportunities.

Lead clinical projects, including vetting and implementing new applications for service delivery efficiency.

Perform other duties as required.

Benefits:

Choose from 2 medical plans, plus dental and vision insurance.

Health Savings Account (HSA) available

Retirement Plan with employer match and profit-sharing

Generous Paid Time Off

9 paid holidays annually

Life and disability insurance

Employee Assistance Plan

Access professional development programs for learning opportunities

Educational assistanceRequirements:

Required Education, Training & Experience:

Four-year degree in business or a related field and/or equivalent experience.

A minimum five (5) years of experience in Imaging Center/Radiology management or hospital administration strongly preferred.

Certification in Radiology by the ARRT with advanced certification(s) strongly preferred.

Proficiency with PACS & RIS systems, with EPIC, Medinformatix, PENRAD, experience preferred.

Required Knowledge, Skills & Abilities:

Outstanding customer service skills.

Ability to work well independently and as part of a team.

Ability to communicate effectively at all levels of the organization.

Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels.

Demonstrated analytical and troubleshooting skills.

Demonstrated ability to work in a fast-paced environment.

Shows initiative and acts independently to resolve problems.

Demonstrated ability to manage multiple priorities and follow through on projects to completion.

Effectively utilizes tools to resolve issues and escalates appropriately.

Ability to prioritize existing projects and proactively determine areas requiring additional attention, monitoring, or maintenance.

Ability to operate and have availability during non-standard business hours and weekends, as needed.

Ability to travel to various clinic locations locally, and to Alaska.

Physical Demands and Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

The employee is regularly required to talk and hear.

The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms, as well as lift up to 20 lbs.

Employee may occasionally be required to hold meetings or work in the hospital facility, where noise and temperature can vary from the office environment.

Most work is accomplished indoors and in air conditioned or well-ventilated facilities within an office or cubicle space, equipped with a telephone and computer.

Skagit Radiology, Inc. is committed to creating an inclusive workplace that promotes and values diversity. We celebrate our differences because we believe diversity drives innovation and leads to sustainable success. We recruit, hire, and promote our employees based on capability and performance, without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.