Assistant General Manager

Our Assistant General Managers balance being a great leader with delivering WOW service to our guests. Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations.

Benefits/Perks:

Free Food (yes, FREE)

Paid Vacation

Medical Benefits

Future Leaders Program

Flexible Schedules

Holiday Closures

Competitive wages

Bonus possibilities based on inspections

Additional Requirements:

Must be at least 18 years of age.

Must be able to perform the essential functions of the position.

In-store training program completed.

Must be a dependable and responsible person.

Responsibilities & Requirements:

Develop People

Lives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity)

Creates a great energy in the restaurant and sets the team up for success

Empowers the team through Yes I Can

Communicates effectively and engages the team in regular huddles

Coaches and motivates the Shift Leaders and crew members

Recruits and develops top grade talent

Demonstrates commitment to goals and inspires others to deliver excellent performance

Recognizes the team with U-Rock and Fresh, Friendly and Fast recognition tools

Serves those they lead through behaviors, actions and decisions

Create Great Guest Experiences

Creates a fresh, friendly and fast service experience so good that guests can’t wait to come back to Krystal

Serves as a role model to create memorable guest experiences

Coaches WOW service and creates a welcoming work environment

Takes actions to solve and celebrates guest feedback

Regularly observes the team and operations from the guest perspective and celebrates or coaches accordingly

Brand Champion

Helps to bring the brand to life in the restaurant

Supports the Restaurant General Manager’s efforts in the community with local marketing and events

Supports company-wide promotions, product launches and product samplings

Helps the team execute local promotions

Business Planning

Maintains the balance between providing a high quality employee and guest experience, and achieving financial goals

Responsible for executing Krystal 9 operating systems

Assists in developing sales forecast and schedules to ensure Quality, Service and Cleanliness will be met

Monitors business: previous day numbers, schedules, cash shortage concerns, and HACCP Logs

Reviews inventory efficiencies to create product (truck) orders

Reviews inventory and evaluates food costs

Controls food and equipment inventory, conducts daily and weekly inventory counts and keeps inventory records

Implements and follows up on operations and financial action plans.

Analyzes sales and labor results throughout and after each shift

Maintains Brand operating standards for product procedures, cleanliness standards and service expectations

Maintain Facility

Ensures the restaurant is a safe, sanitary and appealing place for everyone

Assists in the compliance with health, safety, cleanliness, security and fire policies, standards and regulations

Helps to identify problems and conducts high-level troubleshooting for restaurant equipment

Required Knowledge, Skills and Abilities

Excellent people leadership and guest service skills required

Ability to work in a fast paced environment

Ability to communicate effectively with guests, team members and Above Restaurant Leaders

Ability to resolves issues in compliance with Krystal standards

Available to work all shifts, weekends and holidays

Education and Experience

Must have high school diploma or equivalent

Minimum of 1-2 years management experience

Physical Demands

Must be able to lift up to 50 pounds of force frequently to move objects

Ability to carry products/boxes and miscellaneous items weighing no more than 50 pounds

Consistently handles product preparation

Ability to kneel and follow proper lifting procedures

Consistently lifts for product preparation, stocking and inventory

The above-cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

The Krystal Company has been serving guests since 1932.

Krystal is the craveable indulgence that’s there for you and your crew with consistent, affordable, and downright delicious meals served hot and fresh, day and night.

Founders Rody Davenport Jr. and Glenn Sherrill believed that a good meal at a great price—served with a smile at a clean restaurant—would attract customers and keep them coming back. Krystal has proven them right ever since. Sure, we stick to the classics, but over the years, we’ve never been afraid to innovate, adding a breakfast menu, chicken sandwiches, hot dogs, milkshakes (and more) to our enduring selection of delicious, iconic, little square burgers.

We operate 44 Krystal's in Alabama, Florida, Georgia, Kentucky, South Carolina, and Tennessee. We are the longest tenured franchisee in the Krystal system. We have been in business since 1990. Our most important goal is customer satisfaction and employees that enjoy their jobs.