Sales Support Assistant

Job Description

About Us:

Sparing Consulting Inc. is a BPO firm dedicated to providing high-quality Accounting Payroll and HR solutions to our valued customers. We are seeking a motivated and detail-oriented Sales Support Specialist to join our dynamic sales team and assist in achieving our sales objectives.

Job Overview:

As a Sales Support Specialist, you will play a crucial role in supporting our sales team by providing administrative assistance, managing customer inquiries, and ensuring the smooth execution of sales processes. You will serve as a liaison between our sales representatives, customers, and internal departments to facilitate efficient communication and enhance the overall customer experience.

Responsibilities:

Provide administrative support to the sales team, including managing calendars, scheduling appointments, and preparing sales-related documents and reports.

Make calls to prospects to schedule initial appointments for sales team.

Respond to customer inquiries via phone, email, and in-person, providing accurate information and assistance as needed.

Maintain customer records and databases, updating contact information, order history, and sales activities to ensure accuracy and completeness.

Monitor sales performance metrics and generate reports to track progress and identify areas for improvement.

Provide support for sales events, trade shows, and other promotional activities, including logistics coordination and booth setup.

Qualifications:

Must be fluent in Spanish.

In addition to Spanish, Portuguese is a plus.

Previous experience in customer service, sales, or other related fields is a plus.

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Detail-oriented mindset with a focus on accuracy and attention to detail.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Ability to work independently with minimal supervision and as part of a team.