Sales Engineer (Bilingual in Mandarin)

We are seeking an ambitious Sales Engineer for our full-time Sales role in Virginia or South Carolina. As a Sales Engineer, you will be responsible for developing and maintaining relationships with new and existing clients, providing technical product information to clients, and identifying business opportunities. You will also work closely with the operations and service teams to ensure clients' requests are met. The successful candidate will have excellent communication and organizational skills, a technical background, a keen interest in sales and customer service, and the ability to work independently and as part of a team. In order to succeed in this position, the candidate must have a solid technical understanding of the company and its products, laser cutting machines, compiled with a sociable personality to build rapport with potential customers.

Responsibilities

Study the market of the given area and provide feedback to management for sales reporting purposes.

Seek new business in the given area. Build and foster customer relationships.

Responsible for successfully managing sales efforts by pursuing, generating, qualifying, and closing sales.

Develop strategic and tactical plans to accomplish annual sales targets.

Provide essential technical support in managing any customer support issues.

Facilitate and provide support to Marketing and Sales team in organizing trade shows, conferences, as well as other marketing events to promote business.

Promote the sale of Company products. Support customers who are purchasing or about to make a purchase.

Collaborate with supervisors and engineers from the parent company to assess equipment needs.

Respond to proposals for specific customer requirements by researching, developing and presenting solutions.

Recommend improved materials or machinery to customers.

Partner with other engineering staff for demonstration events.

Proactively visit customer facilities to resolve difficult engineering issues and challenges.

Report the work-related issues to the supervisor as required in a timely fashion.

Other duties as assigned.

Basic Qualifications

A quick learner with hands-on experience in technical sales.

Proven record of success as an outside sales experience.

Recent experience in machine tool environments.

Experience in B2B relevant sales/business development.

Excellent communication, interpersonal, and organizational skills.

Excellent presentation and creativity skills.

Strong listening skills to understand customer’s values and dominant needs.

Computer skills related to the creation of reports, presentations and managing CRM.

Proficient at working independently and as part of a team in a fast-paced environment.

Self-driven, motivated and results-oriented.

Bilingual in Mandarin Chinese.

Ability to travel as required (local and domestic).

Reside in South Carolina or Virginia, or willing to relocate to either state.

Preferred Qualifications

Bachelor’s degree from an accredited university.

2+ years’ experience in selling laser cutting machines or other CNC machines.

Prior working experience in a cross-cultural environment.

Location:

Our US headquarters is at 1690 N Plum Grove Rd, Schaumburg, IL 60173.

Employees in this position can work fully remotely.

Benefits and Perks:

Competitive compensation package

Company-paid medical insurance

Dental and vision insurance

Company-paid basic life, short- & long-term disability insurance

401(k) with employer match

(15) days of paid time off + (5)days of paid sick leave+(11) paid holidays per year

Flexible spending account

Employee assistance program

Holiday bonus

Birthday gift cards

Visa sponsorship for eligible employees

Flexible working hours