Job Description
Responsibilities: As Site Manager, this individual is responsible for day-to-day operations at a housing community. This includes management of the full tenant lifecycle, oversight of site staff, purchasing of building supplies and equipment, maintenance of vendor relationships, and providing excellent customer service. The Site Manager must complete all responsibilities while complying with government rules and internal policies. Responsibilities may include, but are not limited to, the following:
Provide outstanding customer service to all residents
Oversee full tenant lifecycle including marketing/leasing, processing applications, collecting rent, and facilitating move-ins, recertifications and move-outs
Partner with Area Manager to resolve past due balances, tenant complaints, lease violations, and other issues
Walk interior and exterior common areas daily and conduct annual inspections of occupied units, as well unit inspections at move-in, move-out, and as needed
Coordinate efficient completion of work orders and unit turnovers in accordance with company policies
In partnership with Engineer, place orders for building equipment, office supplies, cleaning supplies etc. and reconcile deliveries upon receipt
Manage vendor relationships and notify Area Manager/Construction Manager when vendors are onsite
Ensure all accounting data is submitted to the accounting team in a timely fashion
Make recommendations to Area Manager during annual budgeting process based on building, unit, and tenant needs
Manage a small team of direct reports including administrative and maintenance staff
Meticulously maintain management office and all site files including tenant files, maintenance logs, records of building fixtures and equipment, etc.
Serve as emergency contact outside of business hours
Provide general administrative support including answering phones, email, and mail
Plan and lead tenant meetings and events such as holiday parties
Other responsibilities as assigned by the Area Manager
Qualifications:
Wisconsin Residential Leasing Agent preferred, but not required
Minimum 5 years of experience in property management
Experience with affordable housing preferred
Excellent written and verbal communication skills
Proficient in Microsoft Office and Yardi
Must be detail-oriented
Must act with highest degree of professionalism, integrity and confidentiality
Applicable Physical Capabilities: General mobility in office areas is required, along with the ability to operate data processing/office equipment.
Our Investment in You:
Competitive market compensation package
Medical PPO plan (provided)
Life insurance (premiums paid by employer)
Short-term disability and long-term disability insurance (premiums paid by employer)
Dental and vision insurance plans
401(k) plan
Seven (7) paid holidays each year
Fifteen (15) PTO days in first yearCompany Description
Prairie Management & Development, Inc. (PMD) is a mission-driven property development and management firm with over 40 years of industry experience. PMD’s primary focus is to provide, through construction and preservation, clean, safe and affordable housing for the residents, including for some who are most in need. The company owns and/or manages 40+ projects, all of which are located in the Midwest. Company headquarters is located on North Michigan Avenue in Chicago.
Prairie Management & Development, Inc. is an equal opportunity employer.