Customer Service Representative (Licensed)

Job Description

**Join Our Team and Grow Your Career with Us!**

Are you seeking growth and development in your career? Look no further!

We are a rapidly expanding Allstate Insurance Agency excited to announce multiple openings for exceptional Insurance Customer Service Representatives to become integral members of our collaborative team. We are in need of passionate, hardworking, experienced and licensed P&C Insurance Customer Service Representatives to assist with client services and retention within our local office in Beaumont.

**Position: Full Time Licensed Customer Service Representative**

Benefits

Hourly Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Paid Time Off (PTO)

Responsibilities

Establish and develop exceptional customer relationships.

Provide prompt, accurate, and friendly customer service.

Discuss client coverage needs, gaps, billing concerns, policy changes, etc. and process any needed policy changes.

Provide policy reviews as appropriate and recommend changes for renewals as needed for client.

Contribute to individual goals and agency success by following our set retention processes.

Requirements

**Required skills and licensing**

Active Texas Property and Casualty license

Pass background check

Customer service experience

Strong verbal/written communication skills

Exceptional operational skills navigating multiple platforms including propriety software, Microsoft Office Suites, Internet Browsers, etc.

Confident self-starter who works well independently

Strong problem-solving capabilities

Ability to multi-task in a fast-paced environment