Senior Manager - WFM

Ensures the right resource tagged in the right project

Tracking Resource allocation project wise.

Tracking New Joiners and project allocation

Tracking Project timelines and end dates to manage ramp down.

Strategic pool management and effective re-deployment of the project ramped down associates.

Bench Management and project ramp up with defined timelines.

Timesheet approval for Bench resources

Handling the allocation & deallocation of the resources

Prepare customize reports on Bench, Open demand

Day to day interaction with Talent Acquisition team on the hiring status

Complies with support Centific’s standards of business conduct.

Supplies and information to other departments within the Global business group.

Improve forecasting and tracking of the demand globally.

Generate career growth opportunities for internal associates through IJP (Internal job posting) and other organizational initiatives.

Enable internal Build pipeline for Niche skills

Works with L&D to build a steady resource pipeline based on hiring forecast

Ability to work with reporting tools

Ability to work with business leaders to mobilize resources based on demand

Additional Job Description

Minimum 10 years of overall experience

Minimum 7 years of experience in WFM / RMG functions in IT Industry is a must.

Proficiency with Excel, Word and PowerPoint & Reporting Tools

Ability to work independently and as part of a team

Strong problem-solving skills and work ethics

Excellent verbal, written, and interpersonal communication skills

Highly responsive and adaptable to changing business requirements

Ability to multi-task in a fast-paced environment.

Positive, self-starting and forward thinking