Logistics Repair Specialist

Job Description

Description

As the Maintenance and Repair Specialist for the Intermodal Division, you will expediently handle roadside service calls, manage bad order equipment and re-bills, and effectively communicate with external vendors, terminals, and SSLs. Become a part of our dynamic team, and we will give you the support to excel at work and the resources to build a rewarding career.

What you'll do:

Answer roadside calls and emails from drivers, customer service representatives, and dispatchers

Perform work order and invoice reviews

Handle vendor communications regarding bad order repairs and billing questions

Evaluate work orders before issuing a repair or authorization in accordance with company standards

Resolve dispute resolutions with applicable vendors

What you'll have:

1 year of experience in logistics or transportation, or other relevant experience

Detail oriented

Data focused and can speak to analytics.

Efficiency in Microsoft Word and Excel

What we'll offer:

Bonus Eligible:

A list of STG benefits can be found here: