GHM Bqt Captain Hotel Northland Green Bay, WI

Job Description

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Bqt. Captain for the Hotel Northland in Green Bay, WI.

Job Purpose:

Oversee set-up, service and clean-up food preparation for all banquet functions. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

Supervise Food and Beverage service to ensure consistency throughout the banquet

Assist with the planning, organizing and execution of all banquet functions

Supervise banquet rooms set-up and clean-up

Greet Clients in charge and respond to requests

Speak at roll call meetings prior to events to inform staff about event particulars and expectations

Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by management based upon the particular requirements of the company.

Supervised all assigned side work to include replenishing condiments and restocking banquet cabinet supplies.

Supervise general cleaning tasks using standard hotel products as assigned to adhere to health standards.

Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic

beverages to minors and intoxicated guests.

Check with Department Manager for any last minute changes.

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

This job requires the ability to perform the following:

Ability to read, write and speak the English language fluently to interact with staff.

Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of appropriate table settings and service ware.

Ability to make quick and accurate decisions.

Must possess strong organizational skills.

Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism.

Other:

Being passionate about people and service.

Strong communication skills are essential when interacting with guests and employees.

Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.

Basic math skills are used frequently when handling cash or credit.

Problem-solving, reasoning, motivating, and training abilities are often used.

Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

Team Driven and Values Based Culture

Medical/Dental/Vision

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Career Growth Opportunities/ Manager Training Program

Reduced Room Rates throughout the portfolio

Third Party Perks (Movie Tickets, Attractions, Other)

401(k)

Employee assistance program

Employee discount

Flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program