Job Description
Benefits:
401(k) matching
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Overview:
Are you ready to join a dynamic team that's been making waves in insurance since 1989? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With two offices in Ohio - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of fifteen seasoned professionals, you'll have the chance to engage with clients within Ohio, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
RESPONSIBILITIES:
Establish customer relationships and follow up with customers as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:
Dedicated to customer service.
Able to effectively relate to a customer, answer their questions, and anticipate their needs.
Excellent communication skills to assist customers and coordinate with other agency team members.
Proactive in problem-solvingBENEFITS:
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Health benefits
Valuable career-building experience
Bonus
401K match