Dispatcher

Primary Purpose: Coordinates the daily operations (driver, routing, and vehicle activities) necessary to assure safe, on-time service.

Must be able to work a flexible schedule.

Maintains the highest level of ethical behavior with Campus Administrators, fellow employees and our community.

Education / Certification: * 1.

High School Diploma or GED.

* CDL License w / P&S endorsements.

* TEA Certification * Must be certified or willing to obtain certification by the Texas Association of Pupil Transportation (TAPT) as a Pupil Transportation Official, Supervisor, Specialist or Trainer.

Special Knowledge / Skills: * Possess thorough knowledge of the streets and highways in Comal and surrounding County.

* Possess operational / functional knowledge of computerized routing system (Transfinder preferred). * Ability to read maps such as Mapsco, electronic maps in routing system, GPS data and give drivers accurate directions to specific locations/routes.

* Ability to work effectively with campus principals, staff, students, and parents.

* Strong organization skills and group presentation skills.

* Excellent interpersonal skills and well developed written and verbal communication skills.

* Computer literate, preferably in word processing, Access, and spreadsheets.

* Basic math skills, detail orientation, mapping and routing skills.

Experience / Other Requirements: * Six months of experience in a driver position preferred.

* Previous routing and dispatching experience is preferred.

Major Responsibilities and Duties: * Presents a positive role model for drivers; co-workers and works effectively with others.

* Reports to work on time, is reliable and demonstrates leadership with proper attendance and punctuality.

* Exhibits good judgment in decision making, problem solving and excels under pressure.

* Recognizes needs of job and suggests ways to improve efficiency and productivity.

* Covers routes when no one else is available.

* Responds to radio calls to ensure the smooth operation of transportation services.

* Manages and coordinates the use of equipment as directed by the Area Supervisor.

* Responsible for distribution of keys, radios, VCR's and other forms to collect data as needed.

* Coordinates and verifies field trip times on evenings and weekend with the Field Trip Specialist.

* Collects, completes and distributes departmental paperwork.

* Assists Routing Specialist in writing/auditing route descriptions and verifies mileage.

* Assembles and maintains a master list of all routes and trips.

* Maintains current list of all available pool & sub drivers and spare vehicles.

* Maintains a current file or set of files on each route; files include all information needed to describe the route and its component parts (program, school, map, assigned vehicle, list of passengers with addresses and telephone numbers, assigned buses, assigned drivers). * Provides assistance to drivers and exercises discretionary judgment as necessary, to ensure that routes and trips are performed safely and on-time.

* Coordinates emergency response network when there is a problem on a route.

* Assist drivers with routing directions and communicates special service requirements.

* Maintain filing systems and paperwork in a neat and orderly fashion.

* Submits required reports and paperwork to Area Supervisor or Director of Transportation in a timely fashion.

* Cooperates with other members of the Transportation Department and operations staff to insure the continuation of a safe and smooth operation.

* Participate/advise administration about inclement weather conditions that may result in the closing of schools or road hazards.

* Reports all major problems and /or irregularities to the Area Supervisor or Director of Transportation.

* Encourages compliance with Comal ISD policies and processes.

Discusses any breach of policy and procedure noted with Area Supervisor or Director of Transportation.

* Participates in the assigning of routes, buses, and special trips to drivers pursuant to established policies and procedures.

* Notifies the drivers of all emergency situations, accidents, breakdowns or any other event that will cause delays.

* Monitors radio etiquette and proper radio use between drivers and self.

* Maintains daily activity board, tracks absenteeism as well as a log of communications as directed.

* Coordinates vehicle service schedules with Lead Mechanic or Shop Supervisor to assure uninterrupted services due to PM's.

* Recommends any operational changes to maximize route efficiency.

* Maintains TEA headcounts and files.

* Data input on student conduct reports as directed by Area Supervisor.

* Attend professional development activities/programs to keep abreast of developments and innovations in area of transportation.

* Responsible to keep current Class B CDL license w/ P&S endorsements, TEA certifications and any other requirements.

* Responsible for properly maintaining district records, adhering to all policies set forth by the district for records maintenance ad learning the records retention schedule for department records.

* Performs other duties as assigned.

Supervisory Responsibilities: None.