Service Manager

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.

Responsibilities

Lead and motivate a trained staff to provide quality service to all customers in a timely manner

Serve as the key liaison to sales and management to ensure consistent customer satisfaction

Provide status and service reports to recommend next steps to management

Qualifications

Associate's degree or equivalent experience

3+ years' of experience either in technical support or management

Excellent written and verbal communication skills