Student - IT PC Desktop Support Student
Description:
Overview:
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion!?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.
Responsibilities:
Assists with the administration of the day-to-day operations of the PC Desktop Support functions and duties.
Duties and Responsibilities:
Help prep and support desktop deployment.
Ability to triage basic user PC issues, including but not limited to, being unable to boot, recovering files, troubleshooting software and connectivity issues.
Enable prep/support of endpoints (desktops/laptops) while following OSUP processes for inventory/asset assignment and recovery.
Services to includes unboxing, prep, imaging, labeling and removal of packing material.
Recovery and recycling of outgoing hardware in accordance with OSUP IT department policies.
Ability to perform functions using job-related software and systems.
Travel may be required to different locations as required.
Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.
Other duties or special projects as assigned.
Qualifications:
High school diploma and/or equivalent. Part-time or full-time University or College level student status required. This position necessitates a minimum of 8 – 12 hours per week.
Preferences: Pursuing degree in IT or related field, and/or experience working in healthcare and/or in Information Technology
Help prep and support desktop deployment.
Ability to triage basic user PC issues, including but not limited to, being unable to boot, recovering files, troubleshooting software and connectivity issues.
Enable prep/support of endpoints (desktops/laptops) while following OSUP processes for inventory/asset assignment and recovery.
Services to includes unboxing, prep, imaging, labeling and removal of packing material.
Recovery and recycling of outgoing hardware in accordance with OSUP IT department policies.
Ability to perform functions using job-related software and systems.
Travel may be required to different locations as required.
Attendance, promptness, professionalism, the ability to pay attention to detail, cooperativeness with co-workers and supervisors, and politeness to customers, vendors, and patients.
Other duties or special projects as assigned.
Pay Range:
USD $11.27 - USD $16.92 /Hr.
Permanent