Registered Nurse (RN) Triage -Primary Care

Overview:

Looking to join our dynamic team at Ohio State University Physicians where excellence meets compassion!?

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of OSUP, you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

We are seeking to add multiple RN Triage nurses to our Primary Care clinics to support same day urgent care. We have full time and part time openings in Lewis Center, Upper Arlington, Gahanna, Dublin, and Campus. This will be daytime hours, Monday-Friday schedule.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.

Responsibilities:

Using the nursing process, triage patient concerns in clinic as well as over the telephone and provide nursing advice. Receive phone calls relating to appointments, urgent care, inpatient admissions, prescription refills and test results in accordance with clinic protocols and coordinate proper disposition of each. Make pre and post procedure phone calls to patients. Follow guidelines for managing, addressing, and responding to IHIS in-basket tasks and communications received via other electronic means. Develop and implement nursing plan of care for patients. Link patient to resources as needed based on the outcome of the call. Follow guidelines for managing, addressing, and responding to IHIS in-basket tasks and communications received via other electronic means. Effectively identify high priority patient related concerns and provide clear and concise hand-off communication to provider and/or designee per department guidelines. Schedules specialized tests and treatment modalities, provides prescription drug instructions and other patient education including procedures and/or disease processes where needed for patient care. Triages new patient requests, advising the schedules as to when and with whom the patient will be scheduled. Obtain, review, verify and/or complete health care forms related to home health care, referrals, medical equipment and other patient/physician needs as appropriate. Responsible for managed care authorization process and completes insurance and medical forms for patients or assist patients in completing the forms. Maintains patient flow and workflow. Works collaboratively with the providers to provide a high quality and efficient service to patients. Reports changes in patients' conditions, such as adverse reactions to medication or treatment. Recognizes patient rights and provides for confidentiality of patient information and for dignity through own performance and in relationship with others. Collaborates with other disciplines; promotes and supports research activities; and utilizes available resources to provide and improve patient care. Assists the physicians/providers in clinic as needed. Practices safety, environmental, and/or infection control methods.

Qualifications:

Associate Degree in Nursing from a CCNE (Commission on Collegiate Nursing Education) or Accreditation Commission for Education in Nursing (ACEN) accredited nursing program .

Current Ohio Registered Nurse license.

CPR/BLS certified.

Knowledge of triage procedures along with clinic, physician office and/or urgent care experience.

Ability to maintain quality, safety, and/or infection control standards.

Knowledge of appropriate procedures and standards for the administration of medications and patient care aids.

Ability to educate and clearly communicate with patients and/or families as to the nature of disease and to provide instruction on proper care and treatment.

Ability to convey information both in writing and verbally.

High level of interpersonal skills to handle sensitive and confidential situations.

Position continually requires demonstrated poise, tact and diplomacy.

Analytical ability and critical thinking to gather and interpret data and develop, recommend, and implement solutions

Pay Range:

USD $30.35 - USD $45.53 /Hr.

Permanent