Client Relationship Specialist

Job Description

Who We Are:

At Martin Painting & Coating Company, we're more than just a team; we're owners. As an ESOP company, our employees have a genuine stake in the success and growth of the business. Guided by our R.I.T.E core values of Respect, Integrity, Teamwork, and Effort, we seek individuals who not only excel in their work but also share in our vision and contribute positively to our culture. If you're driven, creative, and passionate about connecting with people, we have the perfect opportunity for you!

About the Role:

As a Client Relationship Specialist / Project Estimator, your focus will be more than just numbers. It's about understanding our clients' needs, working collaboratively, and finding the perfect solutions. This role offers a unique blend of relationship building, project management, and strategic estimation.

Responsibilities:

Build Relationships: Actively sell and follow up to foster ongoing customer connections.

Respond with Agility: Provide timely responses to service requests from clients and prospects.

Problem-Solve: Determine client needs and find solutions tailored to them.

Estimate: Provide a competitive quote to clients that is accurate and fair for the service being provided.

Collaborate and Manage: Work closely with vendors and the operations team to ensure successful project execution.

Close Deals: Prepare and present persuasive proposals to create value and secure work.

Ensure Quality: Oversee project closeouts and assure positive client experiences.

Qualifications:

Experience: Sales experience and background in painting or construction is a plus, but not a must.

Skills: Good organizational and math skills, attention to detail, and proficiency in Microsoft 365 Office Suites.

Attitude: Strong communication skills and the ability to work independently.

Why Join Us?

Being part of an ESOP means you're not just an employee; you're an owner. We believe in investing in our team, offering support, training, and a workplace where you can grow and thrive. Our commitment to diversity and inclusion means all qualified applicants will receive consideration without regard to protected statuses.

Ready to Make a Difference?