Front Of House Manager at Crab Boss On H

Job Description

Front of House Manager Job Summary

We are looking for a Front of House Manager to run the service side of our restaurant. In this position, you will hire and train servers, bussers, and hosts/hostesses, create shift schedules, and ensure that the front-of-house (FOH) runs smoothly. You are ultimately responsible for customer satisfaction, so you must make sure your staff is providing excellent customer service. You must also facilitate a smooth line of communication between the servers and the kitchen. Our ideal candidate has several years of experience working in restaurants, preferably with some time spent in a supervisory role.

Front of House Manager Duties and Responsibilities

Hire and train FOH staff

Set and maintain a shift schedule

Oversee day-to-day operations in the FOH

Ensure customer satisfaction by quickly fixing any issues

Facilitate quick and efficient communication between front and back-of-house (BOH)

Front of House Manager Requirements and Qualifications

High school diploma or GED certificate

Several years of restaurant experience

Supervisory experience

Strong leadership and management skills

Communication abilities