Cashier at Eisemann Center

Job Description

Description

Cashier responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service. The Cashier ensures proper ticket handling and guest payments while delivering service that exceeds our customer/client’s expectations. The Cashier is responsible for taking payments and assisting guests as they enter or exit the property. The Cashier works closely with fellow team members, Operation Manager, and/or Shift Supervisor to ensure that cash handling procedures as well as safety standards are met at all times.

Key Responsibilities

Responsible for performing cash transactions with accuracy and precision

Keeping your cash organized and knowing what you have on hand

Ensuring your cash and tickets are sorted throughout the day

Preparing your cash control/summary sheets with accuracy and neatness

Reporting all overages and shortages

Making sure you plan ahead to have adequate change on hand

Completing all Reimagined documents completely, accurately and neatly

Responsible for keeping work environment neat and organized at all times

Cleaning and organizing the interior of booth

Cleaning the booth windows

Ensuring the signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti

Walking through the parking lot and picking up any excess garbage and changing bags in garbage cans

Ensuring supplies are properly stacked and organized at all times

Responsible for maintaining a safe and secure work environment

Ensuring the windows and doors are locked and cash is taken with you if you have to leave the booth for any reason

Securing your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit

Report all odd occurrences or strange persons on the lot to your supervisor immediately

Responsible for being punctual and ensuring that your timecard is punched at the beginning and end of your shift

Adhering to the Reimagined Parking dress code for proper attire and grooming

Responsible for adhering to all company policies and procedures

Resolving customer complaints quickly and efficiently

Providing exceptional customer service by being pleasant, courteous and helpful to customers

Greet arriving and departing guests in a friendly and courteous manner

Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary

Issue and or collect visitor parking tickets

Match visitor ticket forms when original tickets cannot located

Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within cashier drawer

Perform revenue drops following specific location procedures

Maintain a clean, orderly, and safe work area in and around the cashier’s booth

Answers telephone in a prompt and courteous manner, when required

Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead

Communicate professionally at all times with guests, client, and teammates

Other duties as may be assigned

Skills, Knowledge and Expertise

Excellent customer service and communication skills

Ability to verbally communicate with guests

Ability to learn quickly and use sound decision making to thrive in fast-paced environments

At least 18 years of age

Basic math skills

Experience with cash handling is an asset

Previous customer service experience, preferred

Benefits

Comprehensive Medical, Dental, and Vision Plans.

Life and Disability Insurance

401K Plan with Generous Employer Match and Immediate Vesting

Generous Paid Time Off (PTO)