Sales Engineer

Sales Engineer role is to proactively manage customer relationships, manage opportunities from current and new customers and close deals professionally in a way that maximizes KONE’s order book and profitability.

Responsibilities

Proactively develops and creates customer relationships in your area of responsibility

Accountable for developing KONE position in your customer base or market area

Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)

Ensures customer satisfaction and solving complaints with the rest of KONE team

Documents the customer and contact information, maintains customer data

Accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets

Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety

Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information

Maintains full information of opportunities, tasks and visits.

Timely and accurate reporting

Supporting the finance function in money collection.

Professional requirements

Mastering customer contacts, presentations and negotiations, closing deals, tendering process, aftersales activities;

Basic knowledge of contractual and financial terms;

English and IT proficiency;

Knowledge of product sales

Ideal candidate will have a University Degree in Mechanical or Electrical Engineering, will be target driven, will have a strong culture Sales and will be able to work under pressure. Moreover, he/she will available to business travels.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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R0637597