Home Loans Consultant

About the Job

GENERAL SUMMARY:

Sandy Spring Bank (SSB) is a community lender committed to serving our footprint aggressively with highly competitive product offerings. Our home loans department includes in-house processing, underwriting, portfolio and secondary market lending.As a Home Loans Consultant, you will service the home loan financing needs of our existing client base first. You will acquire and deepen relationships with clients through comprehensive promotion and marketing of home loans products. In addition, you will develop and work with internal centers of influence to expand SSB’s client base. You will be required to deliver strong results in home equity and mortgage, and demonstrate strong interpersonal skills, while providing exceptional service throughout the sales process. You will also insure that we are meeting the client’s total financial needs by appropriately cross-selling bank products and services.

MAJOR JOB ACCOUNTABILITIES:

Home Loan Origination

Responsibilities include receiving and responding to home loan referrals from assigned branch territory, taking a complete loan application, registering and locking the loan with secondary marketing (where applicable), completing the borrower summary, ordering a quote for mortgage insurance (where applicable), preparing complete and accurate initial disclosures, requesting needed documents from borrower, issuing initial disclosures within required timeframes, collecting and reviewing borrower provided documents and signed disclosures, ordering appraisal and title work, transferring loan files to processing in a condition that the processor can review the file and submit to underwriting, working with processors to satisfy underwriting conditions, reissuing any change of circumstance disclosures, contacting borrower with final approval, approving initial closing disclosure, and approving final closing disclosure.

Branch Coverage

Responsibility for leading all home lending (first mortgage and home equity) activities in an assigned branch territory. Every day commitments include managing to lead turn time, cross sell and participation in branch event. Weekly activities include book of business reviews, pipeline reviews with the branch team, meeting clients in person or virtually in the branch, lobby leading and interacting with branch client traffic, introduction of clients and COIs to branch team. Monthly activities include home loans huddles, production reviews, first time home buyer workshops and home loans days.

Client Service

Thoroughly explain the requirements and costs associated with the products while providing top-notch client service and building enduring relationships with our clients. Answer questions and guide borrower through the loan approval process. Maintain regular contact with realtors as liaison to borrower. Ensure that a high standard of service and communication is maintained. Provide prompt and accurate responses. Maintain a high standard of professional and courteous service at all times. Actively cross-sell additional company products to further establish relationship. Maintain contact with secondary market staff to monitor loan rates regularly. Monitor status of the application up through electronic delivery of our settlement documents and issuance of the final Closing Disclosure. Be available to answer questions and provide guidance at the time of settlement to all involved parties to the transaction.

Compliance

Assist prospective borrowers in the proper completion of the loan application and provide required disclosures. Gather necessary support documents from prospective borrowers. Ensure that the borrower qualifies through a thorough review and collection of documents during the application to maximize the efficiency of the mortgage approval process and insure that any obstacles are identified early in the process. Provide advice to clients in the selection of the appropriate loan program that best fit needs. Fully disclose loan terms and maintain a thorough knowledge of lending programs, policies, procedures and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies and adhering to HMDA requirements. Maintain familiarity with all related lending regulations and any changes to those regulations. Ensure all contacts with borrower, including the application process, conform to all related lending regulations.

Required Skills

KNOWLEDGE, SKILLS, AND ABILITIES:

Strong knowledge of mortgage and real estate principles spanning the variety of product offerings available to the borrower. Must have or be eligible for NMLS registration. 3-5 years experience with mortgage is preferred.

Strong aptitude for sales and business development is necessary to meet established production goals. Must be highly motivated, goal-driven, and possessing outstanding time management and organizational skills.

Must have strong attention to detail.

Ability and willingness to use personal computer systems to facilitate the application approval process is required.

Work requires regular internal and external contact in furnishing and obtaining information. Tact and discretion in obtaining cooperation and understanding is needed. Appropriate interpersonal skills needed to maintain a positive rapport with clients and co-workers. Must be a team player.

Ability to effectively express ideas orally and in writing. Ability to prepare business correspondence, prepare and complete business development calls, and prepare and make presentations to realtors, builders and/or borrowers.

SPECIFIC PHYSICAL REQUIREMENTS:

Work requires reasonable mobility in and around the work area. Ability to use standard computer and phone systems is required

WORKING CONDITIONS:

Normal office environment where there is almost no discomfort due to temperature, dust, noise, or other disagreeable elements.

Work includes little or no potential exposure to hazardous conditions.

Must be able to travel to remote company and/or client locations.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Additional Information

Sandy Spring Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require a reasonable accommodation to apply for a position, please call our job line at and select option 5. Requests are considered on a case-by-case basis.

Sandy Spring Bank partners with various job boards to advertise our openings. Please visit our website, to confirm the validity of the job posting to avoid any potential fraudulent activity. We encourage and recommend all candidates to apply via our website.

Full Time Non-Exempt