Sales Manager

Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Automation, and Infrastructure. Delta has 171 sales offices, 74 R&D centers and 45 manufacturing facilities worldwide. Delta is a frequent recipient of international awards and related recognition for innovation, design, and continuous dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2020, Delta was also recognized by CDP with two “A” leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.

IT HW Sales Division focuses on providing Account Management and Sales Support to well-known Key High Tech customers with firm footprint in North America. The team focuses on promoting the whole Delta product portfolio to the customers as a one stop shop. On the front end, the team will support customers, including promoting Delta products, following up on customer project requirements, managing project life cycle, providing pre-sales and post sales support, and strengthening the customer relationship. On the back end, the team will work with all the Business Units for product promotion, handling customer escalation, meeting corporate quota and sales guidelines, and bridging the communications between Delta corporate and customers.

Role:

You will be responsible for promoting Delta ODM/JDM solutions, which include servers, storage, and Networking appliances, to customers in Enterprise, Cyber Security, AI, and Semiconductor industries.

You will cooperate with Corporate technical and sales team to acquire new customers while growing the existing accounts with Delta total sales solutions.

You must be able to leverage and combine technical expertise with sales techniques to improve company sales and strengthen good relationship with customers on the front end and Corporate Business units on the back end.

Job Responsibilities/Objectives

Major Responsibilities

Collect sales intelligence by understanding the customer applications, competitive analysis, and market trend. Introduce and update Delta roadmap to new customers.

Provide accurate customer requirements and project scope (RFI/RFQ/RFP) to corporate team to generate proposal and follow up on new opportunities. (Project scope includes project name, application, EAU, schedule, and competition info.)

Follow up on new project opportunities, update CRM, and win the projects. Manage NPI project plans and ensure timely delivery of project based deliverables.

Drive funnel growth and forecast accuracy across all product lines and accounts. Provide Sales Strategies and Business plan to meet and exceed the assigned quota/budget.

Provide Sales Growth to existing accounts and promoting new product division (BG/BU)

Collaborate with Delta design, factory and quality teams to facilitate communication with customers for pre-sales and post sales support. Ensure all customer issues and escalations are resolved in timely manners.

Key Competencies: (Delta Leadership Qualities/Functional Competencies….)

Accountability, Reliability, & Responsiveness

Communications- tailors communication to the customer’s needs; effectively delivers presentations and has good oral and written skills

Ability to manage multiple customer engagements simultaneously

Strategic Thinking— develop ways to acquire new customers, grow existing business, and overcoming any customer pushback and problems.

Ownership— goes out of his way to complete tasks and to achieve results; is independent and self-directed and takes initiative

Effective Prioritization

Manage & help to develop other team members while fostering a culture of teamwork and information sharing.

Skills Needed

Analytical & Technical Skills

Knowledge and expertise in promoting and selling x86 Network appliances, AI Servers, Industrial Ruggedized systems, Switches, WiFi/AP, and Traditional Servers.

Knowledge about ODM/JDM production process and quality control.

Ability to understand customer applications and requirements to share with the internal team.

Ability to manage and drive sales and support services to customers.

Proficient in reporting tools like Excel, Word, Powerpoint, etc.

Interpersonal & Communication Skills

Able to set up & build relationship with customers.

Able to present Delta product, technologies, and capabilities.

Able to prioritize tasks and respond to each of them individually in a timely manner.

Able to accept new challenges and learn quickly.

Good written & verbal communication skills

Job Qualifications

Minimum Requirements

5+ years of knowledge and experience in Sales, Business Development, and Product Marketing of Networking appliances, servers, and storage

5+ years of Account Management and Sales Support

Bachelor degree in Computer Science, Engineering, Networking, or Technical Sales related (Preferred)