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Bra Fitting Expert-Kitsap

Company:
Victoria's Secret
Location:
Bangor Base, WA, 98315
Posted:
April 15, 2024
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Description:

The Bra Fitting Specialist is an expert in bra product and fit - able to diagnose fit issues, sell bra wardrobes and deliver emotionally engaging customer experiences that ultimately grow total bra sales. The Bra Fitting Specialist promotes an 'I am Best at Bras' culture by inspiring, supporting and mentoring peers.

Key Responsibilities:

Drives bra sales and growth by personally selling to customers

Proactively engages with customers, reads cues and responds effectively

Moves with intention, connects with multiple customers and encourages them to try on product

Uses confident selling statements and is effective at overcoming customer objections

Demonstrates expert-level product and fit knowledge to diagnose fit issues and build bra wardrobes on the sales floor and/or fitting room

Provides customers with the perfect bra fit by asking effective questions, taking a measurement, or conducting a fitting

Creates an enthusiasm for Best at Bras strategies by inspiring, supporting and mentoring others' bra behaviors

Uses and maintains the Bra Wardrobing Center to introduce customers to bras and follow up while they are in the fitting room

Takes initiative to understand the bra business and offers suggestions on how the store can drive bra growth

Participates in bra sales goal setting with manager and tracks individual and team performance towards the goal

Assists in training of new sales associates, serving as a shadow partner

Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale (POS) or Mobile Register, as needed All associate roles at Victoria's Secret are responsible for:

Driving top line store sales results and growing the business through action and productivity

Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture

Creating customer awareness of programs available to them, (i.e. Victoria's Secret Angel Card (US only), phone and email capture) to build customer loyalty, when applicable

Setting personal goals and tracking individual and team performance to the goals

Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures

Taking initiative to recover and replenish merchandise, so it is available to sell

Understanding and adhering to visual merchandising brand standards

Assisting in housekeeping of sales floor and communicating maintenance issues

Keeping an awareness of, and building personal capability in, loss prevention

Reinforcing store strategy to reduce shrink

Supporting all activities related to providing a safe working environment

Understanding and demonstrating Company values

Click here for benefit details related to this position.

Exhibits an authentic desire to exceed the customer's expectations

Demonstrates empathy and sensitivity

Persuasive, builds enthusiasm and inspires the customer to buy

Proven ability to meet or exceed sales goals preferred

Demonstrates a sense of urgency

Has a healthy, competitive spirit, while maintaining a team focus

Is resilient and bounces back quickly from setbacks

Pursues opportunities to take on more responsibility

Seeks out coaching from leaders and peers to improve productivity; leads own learning

Schedule flexibility that includes evenings, weekends, holidays, and non-business hours An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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