ServiceNow Project Manager, Associate Director

Job Family:SAAS/PAAS/Cloud Consulting

Travel Required:Up to 25%

Clearance Required:Ability to Obtain Public Trust

What You Will Do:

As a Project Manager, you’ll lead the overall delivery of ServiceNow Solutions including the design and development of the ServiceNow application components, manage project schedule, resources, risks and reporting. You’ll provide overall guidance and serve as an escalation point for the ServiceNow development teams members. You’ll support customers and end-users to define their requirements based on the latest ServiceNow architecture to ensure success of the project. You will develop implementation plans and roadmap to set the standard for future development, and architecture that smoothly works with existing infrastructure without compromising security.

What You Will Need:

Strong domain expertise in at least two ServiceNow platform applications: HR Service Management, Governance, Risk, and Compliance (GRC), IT Operations Management (ITOM), IT Business Management (ITBM), Project Portfolio Management (PPM), ServiceNow IT Service Management (ITSM), Financial Management (FM), and Performance Analytics.

Proven experience in managing highly impactful initiatives in an enterprise environment

Strong team collaboration, negotiation, and persuasion skills

Strong working knowledge of Microsoft Excel, reporting, analytics, and product development tracking systems like Jira

5+ years of project management in IT industries

Bachelor's degree

Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.

Experience implementing systems using the Agile/Scrum methodology.

Ability to obtain a Public Trust or Secret security clearance.

US Citizenship

What Would Be Nice To Have:

Certified Systems Administrator (CSA), Certified Implementation Specialist (CIS) or other ServiceNow certifications, Agile SAFe, Certified Scrum Master (CSM), ITIL v4 certifications, or PMP

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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