Administrator

Job Description

Compensation 15.00 - 20.00 Hr.

Sales & Service Coordinator

Job Description:

We are seeking an energetic, customer focused individual to manage the sales and service administration for our mobility dealership. Must be computer savvy and detailed oriented, plus able to effectively communicate with co-workers and customers. You will be the first contact for many of our customers and manage the sales administrative activities for all three locations.

Job Responsibilities:

· Answer multi-line telephone system, determine caller’s needs and route to the appropriate department or location.

· Greet customers, determine their needs and contact the appropriate department.

· Maintain data in the CRM system and assist sales team and management in effective follow up and reporting needs

· Manage the QAP process for the service department and maintain organized records.

Assist with License, Title, and Tax requirements for Vehicle sales

· Develop process for vehicle and equipment delivery to ensure that all paperwork is processed in a timely and efficient manner

Job Requirements:

· Organized, detail oriented and highly skilled in oral and written communication

· Ability to use network skills to generate referral sources and business leads

· High level of customer service through solution based consultative approach with clients

· CRM experience preferred and proficiency in Microsoft Office including Work, Excel and Outlook

Benefits:

· Hourly with Bonus opportunities

· Competitive Healthcare Plan

· Vacation and PTO time

Paid training

Schedule:

Monday to Friday

Supplemental Pay:

Bonus pay

Experience:

· Experience working with CRM system and proficiency in Microsoft Office preferred. QuickBooks experience welcomed.

Work Location:

Springfield, Champaign, or Peoria Illinois. Can be based at any location. Occasional visits to alternate locations possible.

Benefit Conditions:

Waiting period may apply. PTO credit begins at hire date.

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