Field Technician

Job Description

Job Title: Field Technician

Department: Field Operations

Reports to: Construction Manager

Summary:

This is an onsite position located in Columbus, Ohio.

The Field Technician will be responsible for contributing to the installation, support, and troubleshooting of property network infrastructure in an assigned region. Assignments will entail a diverse mix of troubleshooting scenarios and technologies. This position requires moderate technical skills with a high level of proficiency to analyze, research, and implement repairs across data or video networks. This position will travel 80% of the time.

Duties/Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Maintain a customer first attitude to ensure customer satisfaction

Travel to each assigned site as needed to perform outside plant work, low-voltage cabling work, electronics work, and network troubleshooting

Share information and provide feedback to internal teams on a consistent basis

Field calls, emails, and work orders from Pavlov Media HQ

Work with Pavlov Media NOC to resolve trouble tickets within assigned market

Demonstrate effective troubleshooting skills and the ability to use them

Understand network diagrams and other technical manuals

Assist with upkeep on network documentation and product training materials

Ensure that network quality meets Pavlov Media standards

Qualifications:

Minimum of 2 years of successful deployment experience in data and/or video, LVC, fiber installations, and/or construction management

Minimum of 2 years of experience with experience in troubleshooting networking issues

Must have experience with the techniques, application and installation of grounding, Cat5, fiber optics, LAN/WAN networks

Minimum of 2 years of experience with Microsoft Word, Excel, and Outlook

Familiarity with the video techniques, application and installation of hardline distribution, satellite installations, RF distribution, CATV, QAM, HDTV, SMATV or other video technologies

Current Driver’s License

Attention to detail and accuracy

Strong analytical and problem-solving skills

Ability to work independently and as part of a team

Physical Requirements :

Ability to sit for prolonged periods

Ability to lift up to 15 lbs

About us:

Come join our rapidly growing team! Pavlov Media is a dynamic company that has been building great networks for over 30 years and has been named by The Silicon Review as one of the 50 Best Companies to watch! Headquartered in Champaign, Illinois, we’re one of the nation’s largest private providers of broadband services, serving communities in 44 US states.

We offer a competitive benefits package which includes:

Medical/Dental/Vision Insurance on day one

3 weeks of PTO

Paid holidays

401K with Company match

Tuition/professional development reimbursement

Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.