Account Manager - HIF

Job Description

Account Manager

Department: HIF

Job Summary

Assists Executive Director in day-to-day administration of the current 9 Health Insurance Funds and one County Insurance Commission Health program

Principal Responsibilities

Executive Committee Meetings

Attend all Meetings

Along with Executive Director, present report

Answer Committee needs

Record Take-away and work with appropriate team members to carry out requests

With the assistance of AAM, maintain meeting flow is in accordance with Roberts Rules

Budget Process – Assist the Executive Director with tasks associated with Budget Process

Resource for Accounting

Relay information to accounting, such as new members, terminations, financial changes, professional fee updates, etc.

Request/Provide necessary reports and information to/from accounting

Work with Fund Treasurers and Accounting on accounts receivables and payables

Rates and Rate Renewal

Manage and oversee annual January and July rate renewal projects

Assure deadlines are met by all parties associated with rate renewal upload process

Maintain rate renewal project tracking sheet and report key milestones and/or challenges to leadership

Work with Benefits Administrator to upload and audit rate file

Notify and work closely with Systems Analyst when budget is adopted to produce rates to obtain required premium

Troubleshoot rate errors/inconsistencies

Ensure accuracy of rates and send to enrollment system provider

Work with Systems Analyst in auditing rates

Notify team of status of the process throughout

RFPs in coordination with the Qualifying Purchasing Agent (QPA)

Determine desired scope of services for Fund Professionals

Develop and maintain timeline

Ensure response compliance

Present to Contracts and Executive Committee

Maintain log for Fund Professional contracts

Brokers in the North Jersey and Bergen Funds to be included in log

Collect, review and file required documents

Wellness Grant Process

Work with Wellness Committee to determine annual budget

Develop and maintain guidelines and approved expenses

Develop a wellness budget according to members requests and present to Wellness Committee

Respond to grant request, changes, approved wellness expenses

Assist brokers in grant program and communication

Reorganization

Write required resolutions, Risk Management Plan and Cash Management plan

Step in as Chair to run meeting and facilitate voting process

Manage Rates

Provide rates to brokers and Operations Manager when needed throughout the year

Correct rate errors

Respond to legislative changes

Complete special tasks when requested

Be a resource for internal audits and state exams; provide documentation and review for accuracy

Coordinate OPRA requests within the statute

Gather information for the Executive Director’s Office to respond to all requests of the State

Mentor, delegate and oversee work of AAM

Work professionally to support positive long-term relationships with vendors, commissioners, regulators with the interest of achieving long term stability for the HIFs.

Perform other duties as delegated by the public sector practice leader.

Perform such other duties specified by the Executive Director and Fund Commissioners-Executive Committee.

Assist Executive Director in oversight and guidance of the negotiation and preparation of Fund Professional contracts

Requirements

Bachelor's degree or equivalent work experience preferred.

Proficiency in Microsoft Office Products; Word, Excel and PowerPoint required.

Self-starter, flexible and able to multi-task with minimal supervision.

Strong problem solving, interpersonal, analytical, verbal and written communication skills.

Knowledge of Document Management System (WorkSmart) preferred.

Knowledge of Agency Management Systems (Sagitta) preferred.

Ability to provide effective on-the-job training and to work flexible hours.

Ability to develop and manage key relationships at all levels within the Conner Strong organization along with outside Clients and Carriers.

Ability to work in an ever-changing high pressure organization / environment.

Authorized to work in the United States on a full-time basis without Company sponsorship.

Working Conditions

Office environment with moderate noise level; able to work flexible hours and travel to other Conner Strong offices and Client work sites as needed.

Conner Strong & Buckelew is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, affectional or sexual orientation, gender identity or expression, national origin, ancestry, nationality, age, disability (physical or mental), marital or domestic partnership or Civil Union status, pregnancy, family medical history or genetic information, atypical cellular or blood trait, military service or any other status protected by law.

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