IT Help Desk Support Technician

Job Description

Manifest Solutions is currently seeking an IT Help Desk Support Technician for a position in Columbus, OH.

Skills/Responsibilities

Provide superior customer service, accurately logging tickets, and effectively transitioning and escalating unresolved problems.

Troubleshoot hardware/software incidents reported in to the Service Desk

Familiarity with Microsoft operating systems, Apple iOS, Microsoft Office, and Microsoft desktop applications.

Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned.

Willing to grow into more responsibilities in the role as experience is gained

10:00-6:00 shift

On call 1 week, off 3 weeks

Applicants only, no third parties or agencies please.

Manifest offers competitive compensation with flexible employment status, comprehensive insurance package, company paid holidays, vacation, and sick time, referral bonuses and a flexible schedule in a family atmosphere.

For over 27 years Manifest Solutions has been providing intelligent and value-added IT solutions for our clients in Central Ohio.