Roger Rich

Job Description

Young, Hungry & Energetic? We are looking for you Benefits Coordinator/ Management Trainee What you’ll be doing... Our team members are constantly pushing the boundaries to impact the way people live, work, and play. So, it’s even more important to make it easy for our customers to do business with us and ensure every interaction is a positive one. You’ll be at the heart of our customer service operations as you deliver first-class customer service in every interaction with our clients. In a fast-paced environment, you’ll be solving customer issues and acting as a salesperson, billing expert, and more. You’ll be the one on the front line to help us solve our customers’ challenges-and deliver on our promise of superior customer service. Answering customer calls and actively listening to identify their issues. Building customer relationships, earning their loyalty and trust. Assisting with enrollment of benefits Generating excitement for new solutions and products that can enhance their experience. What we’re looking for... You thrive in a fast-paced and dynamic environment where it’s all about multi-tasking to get the job done. You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time. You relate well to all kinds of people, listen attentively, and can hone in on the most important issues. You explain things easily in ways that people can understand and enjoy sharing your enthusiasm for new ideas. You’ll need to have: Motivation to take charge and be your own boss. Desire to grow both professionally & financially Even better if you have: Customer service or call center experience. Ideally handling billing and product use questions. Comfort with technology and how to apply it to solving problems and finding solutions. Any experience with sales, marketing, sports background, benefits knowledge When you join our team... You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Of course, we will offer you great pay and benefits, but we’re about more than that. This is a place where you can craft your own path to greatness. Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.