Video Collaboration Support Specialist job in East Peoria, IL, 61611

Video Collaboration Support Specialist	Post Resume
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Country:	United States
State:	Illinois
City:	East Peoria
ZIP:	61611
Salary:	Hourly Market Rate
Job type:	Full-time
Company Name:	Concinnity Group, Inc.
Posted date:	10/27/2011 … 1/16/2012
Joined: 1/12/2011	concinnitygroup jobs all comments

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Job Description:
Our client has a 24 month contract opening for a Video Collaboration Support Specialist in East Peoria, IL.

Description:
• This position will be part of a team that will provide level 1 operational and rollout support of video collaboration technologies across the enterprise.
• Working at the direction of a project manager, this position will assist in the planning, scheduling, documentation and communication associated with personal / desktop video.
• Additionally this position will be responsible to provide level 1 operation support and consulting for the use of room based video conferencing (i.e. TelePresence).

Duties include:
• Scheduling conferencing resources, manage the reservation server, development and reporting of utilization metrics, development of user documentation and job aids, provide user training as required, provide consulting on how to connect participants, as well as establishing meetings for internal and external participants as required.
Requirements:
• 4 year Computer Science or related degree or equivalent experience.
• 1-3 years of IT related experience.
• Strong organization, planning, and customer focus.
• Ability to communicate effectively with all levels of the organization as well as external customers.
• Proficient in MS Applications, specifically MS Excel.
• Basic PC hardware knowledge and troubleshooting skills.
• Room based video conferencing experience; IPT knowledge; Knowledge of networks a plus, but not required.

Candidates must be authorized to work in the United States without sponsorship.

For immediate consideration, please send resumes to jobs@concinnitygroup.biz, attn: Ann Chernyakova and/or call Ann @ 407-708-5794