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Job Description:
CUSTOMER SERVICE REPRESENTATIVE
Centralized Showing Service, Inc. (CSS), the nation’s premiere residential real estate showing service, has immediate openings for Customer Service Representatives in our Overland Park, KS call center.
CSS is the fastest growing home showing appointment setting company in the United States. Currently we have six call centers that service 50+ markets across the country for our more than 135,000+ REALTOR members each year.
Customer Service Representatives assist our Real Estate customers in scheduling their showing appointments.
NO SALES, NO TELEMARKETING, AND NO COLD CALLING REQUIRED.
GREAT BENEFITS!
* 401K
* Tuition Reimbursement
* Paid Vacation
* Health Benefits (Medical, Dental, Vision, Life Insurance - Full-Time Employees Only)
FLEXIBLE WORK SCHEDULES1
$$ BONUSES available for Perfect Attendance, Call Monitoring
View more information about Centralized Showing Service: www.showings.com
To Apply:
On Site: 10975 El Monte Ste 190, Overland Park, KS 66111
*Fill out application and take assessment
Walk-ins Welcome! 8am-8pm Mon-Sat
or
Email your resume to sh60px@job2r.com
Must Pass Assessment to be considered
EOE
Requirements:
1. Requires great articulation and pronunciation; friendly and outgoing phone voice.
2. Must have a great attention to detail and thoroughness in completing tasks.
3. Prefer high school diploma or GED and previous customer service skills/experience.
4. Required basic computer skills (i.e typing and navigating between programs/screens to enter data and process information).
5. Ability to use logic and reasoning to analyze information and evaluate results to choose the best solution and solve problems.
6. Ability to handle complex situations professionally.
7. Ability to develop and maintain constructive and cooperative working relationships with all types of personalities and attitudes.
8. Flexibility in schedule availability to meet company needs. All New Hires must be available to work on Fridays, Saturdays, and Sundays.
9. Must be able to maintain a professional appearance and attitude.
10. Ability to work in a fast-paced environment, multi-task, and perform duties with a minimum of supervision.
11. Must be dependable and punctual in attendance.
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