Campaign Manager

We are looking for a Business Operations professional who will act as a consultant to support one of our clients in the region/zone by suggesting and driving Business Operations.

JOB REQUIREMENTS:

High client satisfaction achieving trusted advisor status

On-time campaign delivery, on-budget deployment of projects, and On-time payments are made

Share reports and insights to enhance campaign revenue

FUNCTIONAL:

Strong experience in Telco CVM, Big Data, and Machine Learning experience

Exceptional PL/SQL preferably in an Oracle environment

Highly skilled in SQL, Query writing, reporting, Qlicksense

Highly Skilled in excel/Spreadsheet, Access, Data Base management. Must have experience in Data analytics/reporting for the Marketing department in telco environment

Experience in Customer Delivery Management and Business Operations in Telecom.

BEHAVIOURAL:

Excellent problem-solving and analytical skills combined with a strong business acumen

Bias for action and can break down complex problems into steps

Good deductive skills - studying business data reports, gathering information, evaluating output requirements and formats

Excellent verbal and written communication skills, Interpersonal skills

Good collaborator and a team worker

The main role purpose of the Campaign specialist is to support Consumer Value Solution (CVS) team on campaign design, and configuration and analyze the performance of executed campaigns.

KEY JOB RESPONSIBILITIES:

Be the single point of contact between Marketing and the company for design reporting and configuration of campaigns

Ensure the campaign-to-market process for assigned campaigns is managed to a high standard and within SLA.

Complete segmentation and base analysis to support the development and approval of CVM campaigns

Implement new standard reports to monitor campaign performance

Provide ad-hoc reporting support for the CVM and client to evaluate campaign performance

Identify and make recommendations for actions to improve campaign performance and drive incremental revenue and other campaigns KPIs Continuous Improvement

Build the company’s best practice campaign knowledge.

Ensure all knowledge is documented and incorporated into effective processes.

Identify opportunities for improvement in business practice

Publishing the campaign results in easy-to-understand formats

Can provide different reports to different customer hierarchies

Customizes reports as required by specific campaigns alongside the campaign configuration