Experienced Customer Service Rep/ Call Center resume in Colorado Springs, CO

Experienced Customer Service Rep/ Call Center

Posted by:	Name is not set.
Posted date:	11/5/2009
Contact Info:	*.***@*.* Show Contact Info (premium) Send Message (free)
Salary:	$10/hr
Country:	United States
State:	Colorado
City:	Colorado Springs
Email:	imaos3@r.postjobfree.com

Resume Text:

Turn off ads
and
much more.

PostJobFree
Premium Membership.

Silynthia J. Crawford
imaos3@r.postjobfree.com
4881 Webb Drive
Colorado Springs, CO 80916 719.638.****

Customer Service Professional

Objective: To obtain a position that will allow me to use my customer service expertise and assist in improving your customer service department.

Professional Profile
· 50 wpm
· Microsoft Programs
· Cash handling
· Customer Service/Call Center
· Telephone Reception/Multiple Telephone Operator

Employment History:

West Community Center (City of Colorado Springs)
Receptionist/ Facility Monitor 10/09-Present
· Operate multiple telephone switchboard, route calls to appropriate person or location
· Greet customers and visitors
· Register participants for requested programs and handle money
· Set up and take down appropriate materials for programs
· Perform hourly and daily counts
· Unlock and secure building

Happy Faces Personnel (Happy Faces Staffing Agency)
Receptionist/ Telephone Operator 06/09-07/09
· Operated multiple telephone switchboard, routed calls to appropriate person or location
· Trained relief operators
· Greeted vendors, customers, job applicants and visitors
· Performed clerical duties such as faxing, making copies, typing letters or other related duties
· Set up interviews and appointments
· Assisted with incoming timesheets
· Reviewed resumes and applications for job placements
· Assisted the Customer Service Manger as needed

Kohls Department Store
Jewelry Associate/ Customer Service Representative 09/08-07/09
· Operated multiple telephone switchboard
· Greeted and assisted customers
· Displayed jewelry for customer selection
· Sized watch bands, changed batteries and sent rings to be sized
· Light cleaning
· completed jewelry adset and set up appropriate signs for sales
· Assisted the Jewelry supervisor as needed

Liberts (SOS Staffing Agency)
Customer Service Representative/Call Center 02/08-06/08
· Operated multiple telephone switchboard
· Set up valid accounts
· Placed accurate orders and cancellations for customers
· Processed payments and refunds
· Assisted in packaging merchandise
· Prepared packages for pick up

Carnival Cruise Lines
Customer Service Representative/Call Center 01/07-07/07
· Operated multiple telephone switchboard
· Quoted accurate rates and cabin availability
· Answered questions about the ships, ports of call and documentation
· Booked and cancelled cruises
· Processed discounts, coupons, payments and refunds

Education

1999 Sierra High School High School Diploma
2002 Lamar Community College
2003 Pikes Peak Community College

References
Available upon request

Contact this job seeker

New resumes:
receptionist - 8574
cleaning - 6745
resumes - 947
clerical - 8778
call center - 7586

New jobs:
receptionist - 445
clerical - 476
customer service - 8255

Jobs vs Resumes

Experienced Customer Service Rep/ Call Center

Similar Resumes