Hydrocarbon Process - Account Manager job

Hydrocarbon Process - Account Manager

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Joined:	11/3/2009 all jobs all comments
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Posted date:	11/3/2009
Job type:	Full-time
Salary:	Commensurate with experience
Company Name:	General Electric
Country:	United States

Job Description:
Hydrocarbon Process - Account Manager

GE looks for innovation everywhere. What do you see? For more than 125
years, GE has been respected for its performance and innovative spirit.
GE people worldwide are dedicated to turning imaginative ideas into
leading products and services that help solve some of the world's
toughest problems. Working for GE Energy is exciting & challenging.

Come see what you are missing! <http://www.youtube.com/watch?v=4EHRyInf3_4>

Role Summary/Purpose

The Hydrocarbon Process - Account Manager 5 is responsible for the
effective and profitable management of assigned customer accounts. This
role is primarily focused on growing and maintaining existing accounts.

Essential Responsibilities
* Work with current customers to provide value and meet service needs
* Participate in sales calls for new accounts
* Outline, present and sell the value of our products and services that can benefit our customer needs
* Participate in plant visits to gather samples
* Interface primarily with assigned external customers for all matters concerning new parts, inside sales, and total support, ensuring that
both customer and GE objectives are met
* Establish, implement, and monitor the Order-Thru-Remittance (OTR)process for assigned customers
* Cover all disciplines within the OTR process, including financial,contractual, and legal relations with the customer
* Assume overall responsibility for customer satisfaction
* Serve as primary customer interface for OTR status and/or issues
pertaining to spare part procurement
* Respond to all customer inquiries in a timely manner on the processing
of customer orders, acknowledgements, Purchase Order amendments, and
alteration notification
* Clearly define and communicate problems as perceived by the customer
* Maintain complete and current knowledge of the product / OTR status
including future use and needs of the customer
* Manage the activities of supporting organizations to ensure that
technical and business problems are resolved in the balanced interest of
GE and the customer
* Develop and maintain a customer preference relationship toward GE
* Monitor special programs and coordinate both internally and externally
with the customer
* Screen and analyze customer order practices looking for trends and
unusual order practices
* Provide liaison between Marketing, Quality, Operations, and
Engineering to resolve product field issues

Qualifications/Requirements
* Minimum 2 years of experience in refining processes, petrochemical processes or oil field treatment
* B.S. degree in Engineering (Chemical, Industrial, or Mechanical),Biology, or Chemistry,

OR
* Bachelor's degree in any discipline plus at least 4 years of
experience in refining processes, petrochemical processes or oil field
treatment
OR
* High school diploma / G.E.D. with at least 4 years of experience in a
marketing or sales position

Eligibility Requirements:
* Ability and willingness to work in range of environments to include
but not limited to oil refineries, petrochemical facilities, industrial
facilities, manufacturing facilities, and power industry facilities
Additional Eligibility Qualifications
GE will only employ those who are legally authorized to work. Any offer
of employment is conditioned upon the successful completion of a
background investigation and drug screen.
Desired Characteristics
* Proven analytical ability
* Strong oral and written communication skills
* Strong interpersonal and leadership skills
* Demonstrated sales / people skills and/or aptitude
* Solid communication skills (both written and verbal)
* Proven sales record or aptitude to succeed in a technical and relationship driven business
* Demonstrated computer skills, including Microsoft Word, Excel, Outlook and PowerPoint
* Willing to work independently (after proper training) and be a self-starter
* Flexible: Willing to work long hours, at times
* Ability and willingness to reside in location of posting
* Ability and willingness to travel within territory (Travel requirements for the position will be discussed further during interview
process)

russmoon@gmail.com

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