Continuous Improvement Customer Service

Queen Litsue

Cell phone : 063*******

Address :Regents park

Johannesburg

2197

Email : ad5oji@r.postjobfree.com

Citizen :South African

DriverLicense :No

Gender :Female

Key I.T. Skills :Computer literate

Interests :Traveling, Cooking

Professional profile

I’m an individual who is Compassionate about my work skills, creating a feel of wanting to learn more. I am extremely motivated to grow professionally, I am confident in my abilities to apply my knowledge and continuous improvement and to learn based on what the industry offers allowing my transferable skills to become more visual. However new challenges excite me, this allows given opportunities to be taken with determination of making change and bringing value into a company that takes pride in exploring other given talents. Objective

Following a return to the job market, I am looking to secure a challenging new role where skills, knowledge and previous experiences can be applied, therefore a rewarding new position, where knowledge and expertise will be gained and further professional development can be achieved. Education

• The hill high school

=Qualification: National Senior Certificate School

=Years:2014-2018

•Subjects: Mathematical Literacy, English, Afrikaans, Life Orientation, life Sciences, Business studies, Consumer studies.

• Tertiary School: Avitir Academy

=Qualification: IATA Foundation Diploma in Travel and Tourism with Amadeus

=Year started: 2019

= Duration: 12 months

=Year Completed: 2019

• Subjects: Travel and tourism industry and travel professional, geography in the planning, Travel formalities, Air Transport essentials, Land transport(Car and camper), Hotels products and services, Water transport( Ferries and cruises, Tour packages, Customer service, Technology in the travel industry, Air fares and ticketing, electronic booking tools

•Tertiary School: Seed Solution Academy

=Qualifications: Generic management Certificate

=Year started: 2022

=Duration:12 months

=Year Completed:2023

Subjects: Leadership, Relationship management, Diversity and Conflict management, People management, Financial management, Best practice management, Change management, Results-based management Professional Development

As I have enjoyed studying in the past, the chances I have undertaken relating to those roles were exciting. However, these should be:

• Working long hours to perfect work efficiently.

• Good telecommunication skills

• Coming with effective ideas and working as a team

• Developing my skills and the company

References

Name: Debora

Position: Call center agent (Outbound)

Company: Kantar SA

Cell number: 078*******

Office Number: 011-***-****

Location: Stone mill Office Park, Cresta, Randburg, 2118

Contact this candidate