Risk Management Operational

ESEOSA OKEAYA-INNEH

Phone: +234********** Email: ad5n3b@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a senior operational risk analyst with extensive Big Four experience as an Operational Risk Analyst. I have developed a deep understanding of enterprise risk management and possess a vast knowledge of all aspects of the enterprise for a variety of clients and financial institutions across Nigeria and Africa. My wealth of experience spans from my career in Customer Service, Private & Platinum banking, Operational Risk, Reputational risk, Credit risk, and Enterprise Risk Management in four financial institutions. My career progression is backed by hands-on experience, quality education, and certifications in Risk Management and personal development programs. I have also developed and improved business operations and resilience using ISO standards and best practices frameworks like ISO 27001, and ISO 22301.

As a Senior and team lead, I have led several best practices Skilled and experienced in managing risks related to business continuity activities across the Enterprise. I have Identified and reported key threats to Products, People, Processes, IT systems and related projects to the Board and Executive Management with practical mitigating strategies to prevent or minimize the impact and likelihood of occurrence. I have also facilitated Risk & Control Self-Assessment exercises for Strategic Business functions and instituted action plans to manage residual risks and strengthen ineffective controls, developed Key risk indicator metrics that predict potential risks that can negatively impact business security and process reviews as well as the implementation of security controls in Nigeria and other financial institutions across Africa.

CORE COMPETENCIES

• Operational Risk (Emerging Risks)

• Regulatory and Compliance Knowledge

• Business Continuity and Disaster Recovery

Planning

• Fraud Prevention Analyst

• Information Security Consulting

• IT Service Management Review

• Cyber Risk and Compliance Management

• Anti-money laundering Specialist

• Information and Cyber Security Advisory

• ISO 22301 Implementation, Gap Remediation,

and Certification Audit

• Third Party Risk Assessment

• Project Management

EDUCATION/QUALIFICATION

• 2019: Health & Safety Environment (HSE)

• 2020: The Fundamental of Digital Marketing

• 2022: Professional Conduct and Ethics Certification (CIBN)

• 2022: Identify and Investigate Cybersecurity Threats (IBM)

• 2022: Certified Anti-MONEY Laundering Specialist (Edcomm Banker’s Academy)

• Managing Operational Risk in Time of Crisis. (The Chartered Risk Management Institute of Nigeria) (CRMI)

• B.Sc. (Ed) Accounting (Ambrose Alli University)

• WASSCE (GREATER TOMORROW SECONDARY SCHOOL)

TRAINING

• ISO 22301: (Business Continuity Management System)

• Health & Safety Environment (HSE)

• Certified Information Security Manager (ISACA)

• Risk Management

• Certified Anti-MONEY Laundering Specialist

• Operational Resilience

• Identify and Investigate Cybersecurity Threats

• Data Privacy and Data Protection

• Managing Operational Risk in Time of Crisis.

PROFESSIONAL EXPERIENCE

ACCESS Bank Plc.

Operational Risk Analyst February 2024 – Date

• Developing KRIs and reviewing existing KRIs, collating and preparing monthly KRI Reports, and updating the KRIs dashboard.

• Loss Events Collation, Reporting & Loss Database Management: Daily Update of Loss Database With Operational Risk Loss Event Reports and GIA report. (Legal losses, Penalties Reports, Fraud Reports, Income Refunds, Write-offs, Total Operational Loss Reports, and update of the Loss Database).

• Map all Operational loss events to Basel II event Loss event categories.

• Developing Operational risk appetites and limits to monitor, constrain and avoid operational risk exposures.

• Updating the risk dashboard with loss figures received from Nigeria and Access Bank’s branches across Africa on Power BI.

• Preparing Operational risk management reports when due.

• Identifying which historical loss experiences are appropriate for the Bank.

• Conducting and analyzing Loss data to aid informed decision making.

• Developing strategies for mitigation of Fraud losses in the Bank.

• Analyzing Internal Loss data to aid informed decision making in the Bank.

• Assisting team members with Risk Analysis and Profiling on RCSA, ERMC, ORMC and Training, Business Continuity Management & Outsourcing, and Digital & Technology Risk. First City Monument Bank Plc

Operational Risk Analyst November 2022 – January 2023

• Assessing policies and processes in the Bank for risks as well as recommending and ensuring implementation of controls and strategies to mitigate identified risks.

• Preparing Risk Alerts and Circulating to Respective SBUs Weekly.

• Developing KRIs and reviewing existing KRIs, collating and preparing monthly KRI Reports, and updating the KRIs dashboard.

• Analyzing Operational Risk Data to enable effective decision making to reduce risk exposures of the Bank.

• Preparing Heat map/Risk Velocity of top operational risk incidents for ORMC, RMC, and BRCC meetings.

• Ensuring Risk Culture is embraced by all business units within the organization.

• Conducting Research and presenting at Knowledge Sharing Sessions.

• Preparing Operational Risk Diary Every Month and Prepare One-Risk-A-month.

• Incident investigation of operational risk incidents.

• Developed Third-Party risk assessment template.

• Conducting risk assessments on Third-Party vendors.

• Developed templates for administering Risk and Control Self Assessments

• Coordinating the review of SLAs and Organizing Outsourcing Advisory Committee meetings.

• Carrying out research on assigned tasks and suggesting innovative ideas that could enhance the output from deliverables.

LOTUS Bank

Operational Risk/Business Continuity Analyst Feb 2021 – October 2022

• Assessing policies and processes in the Bank for risks as well as recommending and ensuring implementation of controls and strategies to mitigate identified risks.

• Avail and ensure the functionality of a platform for the regular and frequent reporting of Operational Risk events across the business units of the Bank.

• Analyzing Operational Risk Data to enable effective decision making to reduce risk exposures of the Bank.

• Raising Risk Awareness as well as improving the risk culture across the Bank through regular training, workshops, and formal/informal engagements.

• Ensuring Risk Culture is embraced by all business units within the organization.

• Preparing Operational Risk Management reports as at when due.

• Reviewing Third-Party vendors' SLAs and Outsourcing processes and making recommendations.

• Developed Third-Party risk assessment template.

• Developed a template for incident reporting across all SBUs.

• Incident investigation of operational risk incidents.

• Reviewing GLs for Operational losses.

• Conducting Bi-annual Risk & Control Self-Assessment (RCSA) exercises across all branches, Head office units

& Business entities.

• Developed templates for administering Risk and Control Self Assessments.

• Map all Operational loss events to business lines. GUARANTY TRUST BANK

Platinum, Platinum Plus & High Net-Worth Operations & Account Executive Oct 2019 – January 2021

• Examining Bank statements and reconciling them with general ledger entries.

• Examining expenses submitted by platinum clients.

• Keeping an eye on incoming payments from accounts receivable and outgoing payments from accounts payable.

• Performing Internal Audit on client’s account.

• Prompt resolution to Platinum, Platinum Plus & High Net-Worth customers.

• Providing accurate information about Banking services, e.g., Loans, Products & Services.

• Protecting customers’ accounts by reviewing suspicious fraudulent activities.

• Advising customers on Bank services for their needs (e.g., loans and credit cards).

• Managing customer Bank accounts; opening, closing, and overseeing transactions, Resolving issues with Banking services and accounts.

• Referring clients to in-house financial experts, as needed.

• Reaching out to potential customers to generate new business.

• Presenting financial products and services to existing and prospective customers. OUTCESS SOLUTIONS

Client Relationship Executive March 2019– Sept 2019

• Processing accounts payable and receivable, depending on role.

• Utilizing database software to organize financial account information.

• Handling account inquiries from internal and external sources.

• Making regular contact with clients to ensure payment.

• Reviewing both incoming and outgoing invoices.

• Performing administrative and clerical duties, such as data entry and filing, when necessary, Generate financial reports for review regulatory authorities. GOVERNMENT HOUSE DIRECTORATE, ASABA

Account Secretary to Chief of Staff (NYSC). Nov 2017 – Oct 2018

• Preparing monthly payroll.

• Preparing statistical analysis of monthly payroll.

• Organizing and filing documentation.

• Working with the Budget team and submitting complete corporate financial records.

• Submitting, and receiving document billing/application and filing for business transactions.

• Answering inquiries related to business workings and project premises.

• Performing general clerical duties to include but not limited to, photocopying, mailing, and filing. ADDITIONAL INFORMATION

• Languages – English (fluent), Bini- Edo (fluent)

• Interests and Hobbies – Researching, Travelling and Reading

• References – Available upon request

Contact this candidate