Human Resources Sales Representative

CURRICULUM VITAE

Luckson Kalala.

Human Resources Administration and Sales

Cell: 260*********

E-mail: ad5lzt@r.postjobfree.com

Address: Lusaka, Zambia

PERSONAL STATEMENT

I am skilled in the diverse fields of Human Resources and Public Administration. I have experience in HR related operational requirements with proven results in promoting synergy across all business platforms. I have driven HR solutions to achieve positive change, staff development and process improvements, with a successful track record in translation of business visions in the Human Resources field. I am self-motivated and excel in performing administrative work and have extensive experience in sales.

SKILLS

- Client Account Management

- Human Resources

- Records Management

- Lead Generation

- Computer skills relating to Office Suite

- Negotiation

- Business development

EXPERIENCE

DELICASA

07/2022 - PRESENT

Sales Representative

Reference: Faith - 097*******

Lusaka, Zambia

Developed and maintained relationships with existing clients to ensure customer satisfaction.

Generated new sales leads through cold calling and networking activities.

Conducted market research to identify potential customers and their needs.

Provided technical support for customers using the company's products or services.

Analyzed customer feedback to improve products and services.

Organized client visits, presentations, product demonstrations and trade shows. ZAMCASH

01/2022 - 03/2022

Human Resources Assistant

Reference: Gideo - 097*******

Lusaka, Zambia

Assisted in recruiting and staff hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.

Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.

Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.

GIGIBONTA

01/2017 - 12/2018

Sales Representative

Reference: Vivian - 097*******

Lusaka, Zambia

Developed and maintained relationships with existing clients to ensure customer satisfaction.

Generated new sales leads through cold calling and networking activities.

Conducted market research to identify potential customers and their needs.

Analyzed customer feedback to improve products and services.

Provided technical support for customers using the company's products or services. EDUCATION AND TRAINING

2021 - Diploma: Public Administration

Evelyn Hone College of Applied Arts and Commerce, Lusaka 2018 – ECZ Certificate – Kabulonga boys GCE Centre OTHER

Drivers Licence Code C1 - 2021

LANGUAGES

English: Fluent

Bemba: Fluent

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