De La Experiencia En

I'm a professional with extensive experience in organizational and commercial development programs, with internal and external strategic focus for companies in the region. Leader of professional development and organizational skills to ensure sustainability, results, talent, and growth in the face of globalization and trends.

Schooling:

Academic Training: Licenciatura en Administración de Empresas con Énfasis en Recursos Humanos

Institution: Instituto Tecnológico de Costa Rica

Vocational Training

International: SAP-SD-PS-BI-BW-PM, TPM, SQL, CRM, Workday, Excel, Smartsheet and Cognos (Forecating).

National (INCAE, ITCR, ADEN, others): Ventas C+D, Imagen Empresarial, Negociación Avanzada, Presentaciones, Comunicación, Gestión del Talento, Desarrollo de Competencias, Coaching, Gestión del Cambio, Cambio Cultural, Liderazgo avanzado, Team building, Planificación estratégica, Resolución de Conflictos, Matriz y auditoría de riesgos, Innovation Models, etc.

Competences and Skills:

Global Vision and Strategic Thinking/Planning, Leadership, Train of trainers and Leaders, Diagnostic Capacity, Decision-making, Project and KPI's Management, Curriculum designing by competences, Change Management, Negotiation and conflict resolution, Financial analysis and budget monitoring, Business vision, Cascade of Objectives and strategic alignment, Marketing (Retail and Branding), Stakeholder Management, Multicultural-Multitasking-Multidisciplinary environments, Public relationships.

Experience:

Independent Consultant / Mar 2019-Jan 2023

Relevant Achievement: Redesign of a talent retention program by incorporating a positive brand image and employee experience. Turnover decreased by 70%.

Holcim Costa Rica (Lafarge-Holcim) / Mar 2012-Nov 2018

Franchise Development Manager

Relevant Achievement: Successful standardization of the value proposition through branding and development programs in more than 400 CA POS in 2 years, according to the LATAM model, plus e-commerce Colombia.

Construcorp Internacional SCI S.A. / Oct 2010-Mar 2012

Administrative/financial coordinator

Relevant Achievement: Direction of the Strategic Planning process of the company, its budget, and projected income statements (forecasting). Costs dropped by 20% in one year.

Holcim Costa Rica, Concrete Products S.A. / Jan 2004-Sep 2010

Administrative/financial coordinator

Relevant Achievement: Control of Profitability and Competitiveness through Data-Based decision-making concepts, improved profitability by 7% in two consecutive years.

Holcim Costa Rica / Mar 1997-Mar 2004

Administrative/financial coordinator

Relevant Achievement: Development and Implementation of Commercial Policies and Strategic Planning in 1 year, including training with internal resources that saved more than $20 thousand.

Coopenapo R, L. / Jan 1996-Feb 1997

Training and Development Coordinator

Relevant Achievement: Human Resources representative in the Steering Committee of the organizational development process for the transformation of a state entity to a cooperative entity.

Municipalidad de San José / Jan 1990-Dec 1995

Head of Section (Cost Area, Financial Department)

Relevant Achievement: Registration, Issuance of Income Statements, Report and Analysis of Costs. Reclassification of Municipal taxes and rates, as well as their presentation and justification before the Comptroller General of the Republic. Fee levels were lowered in 7 of 11 districts.

Languages:

Spanish: Native / English: B1 – B2 (in progress)

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