Quality Assurance Automation Testing

SAM CHRISTOPHER

US Citizen - Email: ad5k0j@r.postjobfree.com – Cell: 240-***-**** - Germantown, MD

EXPERIENCE SUMMARY:

Over 11 years of IT experience in Software Quality Assurance, manual and automation testing.

Executed in Functional, Smoke, Black Box, Negative, Integration, Structural, Gray Box, System, Regression, Load, Stress, Volume and User Acceptance Testing.

Expertise in Test Automation using QTP, Selenium and Test Management tool.

Experience in writing Test Plans, Test Cases, and Test Scripts for Manual Testing and automation testing.

Experienced in both front end and back-end testing.

Excellent interpersonal and problem-solving skills with ability to lead and work effectively.

Performed Manual and Automated Testing on both Client-Server and Web-based applications.

Experience in planning, designing, developing and deploying testing strategies for large-scale Web Applications and Client/Server systems.

Reported Bugs to the developers using the HP ALM, JIRA and RQM/RTC.

Proficient in working with automated testing tools like Selenium, HP Test Suite (LoadRunner, Quick Test Pro and ALM).

Experience in testing web applications in Java, JavaScript, J2EE, XML, HTML, XSLT, and Oracle 8i/9i/10g.

Demonstrated business knowledge/expertise in working with financial applications.

Ability to work independently on multiple concurrent tasks in a dynamic environment.

Demonstrated initiative, flexibility, and adaptability.

Demonstrated success in exploring new technologies and overall problem solving.

Excellent organizational, communication, analytical and documentation skills.

Experienced in QA agile testing with extensive knowledge of agile software testing (using VersionOne) and development lifecycle (Waterfall model).

EDUCATION:

Degree in Bachelor of Commerce, Osmania University, Hyderabad, India

COMPUTER SKILLS:

Platforms: Windows 95/98/2000/2003/NT/XP/Vista enterprise, UNIX.

Software: QTP, LoadRunner, Clear Quest, RQM / RTC and Selenium, SAP Business Objects R4.1, Siebel CRM.

Programming: C, C++, Java, J2EE, Shell scripting, HTML, UML, SQL, XML.

Databases: Oracle, Microsoft SQL Server2012 and MS Access.

Web Servers: IIS, Apache, Netscape, Tomcat.

Application Servers: Web Logic, Web Sphere.

Testing Types: Black Box, Functional, Integration, System, Regression, Load/Performance, UAT, User Interface and Database.

Testing Tools Used: HP ALM, IBM's Rational Clear Quest & RTC, JIRA and Version One tools.

Testing Tools: Selenium WebDriver, TestNG, JUnit.

Build Tools: Maven, Jenkins.

Framework: Cucumber.

IDE: Eclipse.

WORK EXPERIENCE:

Aetna, Phoenix, AZ 08/20-Present

QA Analyst

End to End testing for Medicaid/Medicare Enrollment and Eligibility applications.

Functional testing of the Claims Adjudication Processes such as: Approval Processing, Timely Filing, Adjustments within existing application, and reprocessing applications with supporting documentation.

Worked on Record and playback regression testing on UI.

Performed in Smoke Testing, Positive Testing, Negative Testing, Functional Testing, and System Testing.

Perform rigorous Manual Testing, have upgraded their Call Center Systems with the new solution. Functional Testing, Integration Testing, Regression Testing and System Testing. Interfacing with the Developers to resolve the technical issues.

Responsible for generating Test reports for each new release in JIRA, which keeps track of all the open and closed bugs.

Responsible to test and verifying in back -end database tables using SQL Queries.

Involved in working with JUnit test runner and Eclipse.

Built automated test-suites using WebDriver Java API / Selenium test suites, JUnit and TestNG.

Performed build acceptance testing and smoke testing using Cucumber automation tool.

Used Jenkins as a Continuous Integration server to configure with GitHub and Maven.

Created CSS/XSLT script to parse XML results into HTML format.

Created user defined functions in Java and implemented the functionality with Selenium.

Participated in daily scrum team meetings to discuss various issues.

Environment: JIRA, Selenium WebDriver, Java, Cucumber, GitHub, Eclipse, JUnit, TestNG, Maven, Jenkins, SQL Server, MS Word, MS Excel, MS Visio, Windows, CSS, XML, HTML, UNIX.

NCR (Insight Global) 06/19- 7/20

Quality Engineer/Support for CRM Siebel

Worked on DeCA (Defense Commissary Agency) which is a retail application and entails both web and mobile testing.

Worked in an agile environment which consisted of 3-week sprints where I would do both functional and regression testing.

Developed and documented all test plans and specification in Jira for smooth integration into systems.

Coordinated with clients and prepared tests cases and ensured that all software applications were compatible with tests.

Collaborated with various stakeholders throughout sprint lifecycle (Product owners, Scrum Master, BA, & Developers)

Identified bugs in systems by regular tests and resolved all issues and defects by going through the defect cycle.

Observed all features of tests and checked for any inconsistency in systems and resolved them accordingly within the given sprint.

As a team Member of the Application Support Group was responsible for providing third line Support and handle issues/faults arising on production.

Document known Errors for Top issues.

Report, Communicate and timely escalate faults.

Provide the Migration Documents to SLS (Second Line Support) to get it deployed on testing and LIVE environments.

Provide post deployment support during GO LIVE.

Wells Fargo, Roanoke, VA 06/18 - 05/19

QA Test Engineer

Used software tools for test case management, test automation and defect tracking management.

Identified, analyzed and solved technical problems with minimal support from test and development team.

Executed smoke tests against a financial application using JIRA.

Wrote SQL queries to access the data from the database tables and crosscheck the results.

Conducted the Data Driven Testing using TestNG and WebDriver.

Automated web services using Cucumber.

Involved in using Apache POI to read data from external sources to feed locators into the test script.

Performed test case execution using a keyword Driven Framework with Selenium.

Developed Automation scripts using Selenium to perform end to end testing.

Prepared and delivered reports, recommendations, or alternatives to address existing and potential trouble areas in projects.

Environment: Selenium, Selenium WebDriver, Java, TestNG, Cucumber, Windows, Linux, MS Office, JIRA, SQL Server.

Conduent Inc. (Formerly Xerox Services) 11/14 - 5/18

System Analyst / Test Lead

Worked on Maryland Department of Human Services Projects, such as CARES, CSES, MD CHESSIE and OHEP applications for Enterprise Reporting in SAP Business Objects.

Developed Test Plans, Test Cases and executed Test Scripts for the verification and validation of the applications and ensured that it met all defined business requirements.

Extensively tested various Business Object Dashboards, Web and Crystal Reports.

Reported bugs in detailed manner utilizing RTC and VersionOne in Waterfall and Agile Environments.

Tested BO universe objects to ensure the accuracy of the mapping to the database attributes.

Performed Cobol Code Analysis for Datawatch reports for Business Objects conversion.

Drove development of cases for the Eligibility and Enrollment(E&E) application in consumer and worker portals within different Medicaid (MA) coverage groups, Food Stamps, Cash Assistance, and Emergency Assistance.

Tested (Validated and Verified) Maryland Medical Assistance Program (MMIS) and Integrated Eligibility System (IES) based on CMS requirements and State policies.

Verified and validated CARES (Client Automated Resources Eligibility System) reports in Business Objects.

Tested Adult Services Reports in Business Objects.

Verified and Validated CSES (Child Support Enforcement System) Dashboards, Tarachand BO Reports.

Verified and Validated MD CHESSIE (Maryland Children's Electronic Social Services Information Exchange system) Dashboards and Reports in Business Objects.

Verified and Validated OHEP (Office of Home Energy Programs) dashboards and Reports in Business Objects.

Tested and validated Eligibility Notices in for OHEP xPression Project.

Supported annual Disaster Recovery drill (Production Environment).

Provided UAT support, walkthroughs, Entry and Exit criteria's and took UTA approvals for production migration.

U.S DEPARTMENT OF DEFENSE - Reston, VA 01/14-11/14

QA Tester

Worked on DOD's HUD Applicant-Receipt Disclosure Report Application.

Involved in Manual Testing, Integration Testing, System Testing, UAT Testing, Regression and Functional Testing.

Performed the Cross-Browser Testing using Browser stack.

Developed test cases, test scripts for the Functional and Regression testing.

Performed data driven tests to ensure unique set of data values are inputted to the application.

Experience with test cases, requirements gathering and SQL scripting.

Understanding and Performing Business Process Modeling/Management.

U.S DEPARTMENT OF EDUCATION - Washington, DC 01/11-01/14

QA Test Analyst

Performed functional and black box testing for Loan/Deferred Payment Application

Performed Cross Browser compatibility testing of the Web Application using Browser stack.

Reported bugs and provided timely feedback to the team utilizing JIRA and QC

Ensured project/ process control documentation were compliant with requirements, objectives of contract.

Performed data driven tests and keyword-driven automation framework using Selenium Web driver.

Analysis of test requirement and automation feasibility.

Performed verification of software requirement allocations, traceability, and testability.

Recommended changes for process improvement and Reviewed BDSD.

Documented test cases corresponding to business rules and other operating condition.

Automated, enhanced test scripts through Check Points and Parameterization for functional testing using QTP.

Wrote SQL queries for data validation.

Developed and executed automated Performance and Load Test Scripts by using LoadRunner.

Environment: Quality Center, QTP, LoadRunner, Visual Basic, SQL Server, Business Objects, ASP, ActiveX Controls, VBScript, VBA, Siebel, JavaScript, HTML, Windows, MS Project, .NET, IIS/MTS, XML, Visual Source safe, Oracle, JAVA.

Computer Science Corporation. (Formerly TITAN Corp, CBSI) - New Carrollton, MD 06/90 - 12/10

Technician III/ Operations Supervisor 12/02 - 01/07

Hiring temporary staff, digitizing 3.6 million documents into a PDF format for Office of Pesticide Programs, Identifying/processing/Securing TRIDPC’s and RMP Trade Secret documents and forwarding to EPA.

Quality control, Quality Assurance, Project Deliverables and Providing Statistical reports.

DRM Technical Information Specialist (Team Leader) 09/00-12/02

DRM Quality Controller 11/92-08/00

Associate Administrative Specialist 06/90-10/92

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