Customer Service Cashier General

CURRICULUM VITAE

ASEERA ESTHER

Date of Birth : *4/04/1995

Nationality : Ugandan

Gender : Female

Marital Status : Single

Passport No : A00675806

WAITRESS

OBJECTIVE

To work as a waitress in a challenging environment, contributing enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my customer service skills obtained through experience as a waitress.

KEY SKILLS

• Verbal Communication.

• Computer skills

• Customer Service.

• Resolve Conflict.

• Teamwork.

• Persistence.

WORK EXPERIENCE

Position : WAITRESS COLLIN HOTEL– Kampala-Uganda 2020 to date Position : CASHIER GENERAL CHEAP HARDWARE 2018 - 2020 RESPONSIBILITIES

• Greet and escort customers to their tables

• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

• Prepare tables by setting up linens, silverware and glasses

• Inform customers about the day’s specials

• Offer menu recommendations upon request

• Up-sell additional products when appropriate

• Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization

• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages

• Communicate order details to the Kitchen Staff

EDUCATIONAL QUALIFICATION

YEAR SCHOOL / INSTITUTION AWARD

2015-2016 YMCA Certificate in computer applications 2011-2013 YMCA Certificate in Hotel Management

2006-2010 Mid Way Secondary school Uganda Certificate of Education LANGUAGES KNOWN

o English o Luganda o Lunyoro

DECLARATION

I do hereby declare that the above-mentioned information is correct up to the best of my knowledge and I bear the responsibility for the correctness for the above- mentioned particulars.

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