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Customer Services

Company:
Isibanisezwe Holdings
Location:
Richards Bay, KwaZulu-Natal, South Africa
Posted:
May 15, 2024
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Description:

We are seeking a highly motivated and target-driven Customer Service Consultant to join our team. As a Customer Service, you will be responsible for generating sales leads and converting them into new clients. You will play a crucial role in growing our customer base and increasing revenue.

As a Customer Service Consultant, you will be responsible for building strong relationships with potential clients and effectively communicating the value of our products and services. You will be the main point of contact for clients and will be responsible for understanding their needs and providing tailored solutions.

Responsibilities

Generate sales leads through various channels, including cold calling, networking events, and referrals.

Conduct thorough research on potential clients and their industries to identify opportunities for business growth.

Develop and deliver engaging sales presentations and proposals to potential clients.

Negotiate contracts and close deals to meet monthly and quarterly sales targets.

Build and maintain strong relationships with existing clients to ensure high customer satisfaction and repeat business.

Collaborate with the marketing team to develop effective sales strategies and campaigns.

Provide regular reports on sales activities, projections, and pipeline to the sales manager.

Requirements

Proven experience in a sales or business development role.

Excellent communication and interpersonal skills.

Strong negotiation and closing skills.

Ability to work independently and meet sales targets.

Self-motivated and goal-oriented.

Good understanding of sales techniques and principles.

Proficiency in MS Office and CRM software.

Ability to travel as needed.

Benefits

Competitive salary and commission structure

Flexible working hours and the ability to work remotely

Extensive training and development opportunities to enhance your skills

Generous vacation and paid time off policy

Access to a comprehensive health and wellness program including medical, dental, and vision coverage, as well as a retirement savings plan with employer match.

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