CRM Consultant (m/f/d)

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2,700 employees around the world.

CRM Consultant (m/f/d)

Digital Development

Innsbruck, Austria

Professionals, Full-Time 38.5 h, Permanent

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Your Tasks

Leading, managing, and customizing Microsoft Dynamics 365 based on the organization's needs

Analyzing and enhancing business processes for efficiency while responding to internal stakeholders and providing guidance to the corresponding departments to achieve their objectives

Handling system changes, upgrades, and implementations while collaborating with IT support teams to address system issues promptly and effectively

Identifying system improvement areas and generating smart solutions and workarounds following the standards

Providing training and support on the use of the CRM and assisting business with BI report creation based on CRM data

Your Profile

Bachelor's degree or higher degree (University, FH) in Computer Science, Information Systems or a related field; more than 5 years of proven experience with Microsoft Dynamics 365

Proficiency in CRM administration, including user setup, data importing, system customizations, SQL and security configuration

Excellent problem-solving abilities and innovative thinking in troubleshooting system and process issues

A proactive approach to communication and teamwork, and a strong customer-service orientation

Excellent written and spoken English skills

Your Benefits

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Your Benefits

Central Location

Employee Discounts

Flexible Hours

International Environment

Onboarding

Workplace Well-Being

Further information

Minimum Salary

Annual gross salary from EUR 51,686.43, based on professional qualification and experience.

Earliest Entry Date

This position is to be filled immediately.

Your Contact Person

If you have any questions please contact Chantal Heiland.

Email >

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Kontakt

Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now!

MED-EL Medical Electronics

Headquarters

Fürstenweg 77a

6020 Innsbruck,

Austria

Tel +43 (0) 5 7788 7788

Join an award-winning employer

MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 2,700 employees around the world.

Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now!

Social Media

Read user stories on the MED-EL Blog

Chat with users on the HearPeers Forum

Headquarters

Fürstenweg 77a

6020 Innsbruck,

Austria

Tel +43 (0) 5 7788 7788

jobs.medel.com